NBA 2K14 News Post

NBA 2K14: As Problems Mount, Some Gamers Getting Refunds from Retailers

03:51 PM - January 6, 2014 by RaychelSnr

As reports of problems continue to mount with NBA 2K14, some frustrated gamers have been taking their complaints to the retailers they bought the game from with some reportedly finding success in getting refunds for the game.

One such report is from Scott Burress (@ExtremeGamer) who reports that he was able to get a full refund for the game through Amazon.

According to a tweet from Michael Futter of GameInformer (@Futterish), some people are also reporting they are requesting and getting refunds for NBA 2K14 digital purchases.

As you may know, NBA 2K14 has suffered from numerous problems which have made the game unplayable for some. In a recent poll on OS, 91% of people responded in saying they have had issues with the game -- with 68% saying the problems will impact their buying decision of NBA 2K next season.

Let us know if you have received a refund or any compensation from 2K and also be sure to keep an eye on the NBA 2K forums for the latest on the game's status.

Game: NBA 2K14Reader Score: 6.5/10 - Vote Now
Platform: PC / PS3 / PS4 / Wii U / Xbox 360 / Xbox OneVotes for game: 98 - View All

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Member Comments

# 21 Ninomarley @ 01/06/14 06:44 PM

I just called target but its going to get complicated because i bought 2 and 1 deal! Sooo yeah that's a no go for me

# 22 willh313 @ 01/06/14 06:49 PM

They gotta get rid of that always online crap. I'm sure this stuff will be cleared up when they meet with the community again this spring.

# 23 VDusen04 @ 01/06/14 06:53 PM

Quote:

Originally Posted by willh313


	They gotta get rid of that always online crap. I'm sure this stuff will be cleared up when they meet with the community again this spring.

I hope so. But a part of me fears 2K will instead go the route of, "Our modes still require an online connection, but we made massive upgrades to our servers so everything should be okay." But I agree, the always-online for non-online modes absolutely must go. It is an absolutely awful idea.

# 24 nuckles2k2 @ 01/06/14 07:08 PM

Quote:

Originally Posted by VDusen04


	I hope so. But a part of me fears 2K will instead go the route of, "Our modes still require an online connection, but we made massive upgrades to our servers so everything should be okay." But I agree, the always-online for non-online modes absolutely must go. It is an absolutely awful idea.

I think that's why Microsoft ditched the "always online" for the XB1.

I kind of get the feeling that Take Two and 2K were anticipating it being there for the XB1, and 2K designed a game around that model, and were kinda blindsided by MS' decision.

Then again, at the very same time...the VC being literally everywhere makes a strong argument for "give us as much money as you can, k thanks."

If enough companies hop on board this refund thing, then they'll look at Take Two & 2K sideways when it comes time to order more copies of the game in bulk.

That'll make Take Two say "hol' up hol' up hol' up...what happened now...?" and MAYBE the gamers will be rewarded.

# 25 siraulo234 @ 01/06/14 07:21 PM

Damn i wish i bought mine digitally from amazon

# 26 Sinner @ 01/06/14 07:32 PM

Quote:

Originally Posted by VDusen04


	I hope so. But a part of me fears 2K will instead go the route of, "Our modes still require an online connection, but we made massive upgrades to our servers so everything should be okay." But I agree, the always-online for non-online modes absolutely must go. It is an absolutely awful idea.

Totally agree with you but haven't they been claiming to have "upgrades" to their servers for few years now? It's almost like they were so confident about being the only basketball game for so long they said people won't stop buying our product...put it out.

They're going to realize that you can't keep screwing over the consumers with faulty servers, then nickel and dime them to death with VC while they are trying to connect to those servers.

Have been a fan of 2K since Dreamcast but if there was ever a time where it seemed a company got to full of themselves this would be it. Wonder if Gamestop is giving refunds...may have to call and see.

# 27 WTF @ 01/06/14 07:37 PM

Walmart took the game back as well. I had the receipt from 11/14 when I bought it, and they had no problems giving a refund. The guy working the counter said that they had received several returns here recently of "broken" NBA 2k14 copies. (Lexington, KY)

# 28 Vni @ 01/06/14 07:48 PM

Broken NBA 2K14 copies. Lol that's embarassing for 2K.

# 29 The 24th Letter @ 01/06/14 08:07 PM

Unfortunately I can't trade mine in....just need a BBALL game in my life and Live isn't quite giving me a fix...guess I just have NBA 2k: Quick Game Edition for the time being...smh

# 30 NINJAK2 @ 01/06/14 08:28 PM

VC as currency and microtransactions have been the two worse things to happen to this series...

# 31 CaCHooKa Man @ 01/06/14 08:31 PM

Quote:

Originally Posted by nuckles2k2


	I think that's why Microsoft ditched the "always online" for the XB1. I kind of get the feeling that Take Two and 2K were anticipating it being there for the XB1, and 2K designed a game around that model, and were kinda blindsided by MS' decision. Then again, at the very same time...the VC being literally everywhere makes a strong argument for "give us as much money as you can, k thanks." If enough companies hop on board this refund thing, then they'll look at Take Two & 2K sideways when it comes time to order more copies of the game in bulk. That'll make Take Two say "hol' up hol' up hol' up...what happened now...?" and MAYBE the gamers will be rewarded.

completely separate ideas. the xbox one wasnt "always online." it was a once a day check in. 2k14 being reliant on the 2k servers is more than likely related to pushing VC and microtransactions on everyone.

# 32 Rockie_Fresh88 @ 01/06/14 08:33 PM

Never thought this day would come I consider refunding/trading a NBA 2k game

# 33 jayman504 @ 01/06/14 08:53 PM

Why won't 2k say something or speak up on this matter? You know some people wouldn't even "go in" the way they do if SOMEBODY from 2k actually says we made a mistake...

# 34 nuckles2k2 @ 01/06/14 09:00 PM

Quote:

Originally Posted by CaCHooKa Man


	completely separate ideas. the xbox one wasnt "always online." it was a once a day check in. 2k14 being reliant on the 2k servers is more than likely related to pushing VC and microtransactions on everyone.

I stand corrected then.

That's even worse.

# 35 PippenAintEasy @ 01/06/14 09:29 PM

Quote:

Originally Posted by Ninomarley


	I just called target but its going to get complicated because i bought 2 and 1 deal! Sooo yeah that's a no go for me

See how sh*tty your product is, 2K?
This guy got it for free and he wants a refund.

On a serious note, try asking Target if they'll let you trade it in for another game which would replace it as the free game on your B2G1 deal.

# 36 WTF @ 01/06/14 09:29 PM

Quote:

Originally Posted by Vni


	Broken NBA 2K14 copies. Lol that's embarassing for 2K.

Yeah. His terminology definitely gave me a chuckle.

# 37 Jakeness23 @ 01/06/14 09:30 PM

Yeah I traded mine back in a while back. The only thing I liked about the game was the graphics, even though a few players look horrible, as a whole it looked good. Sadly, that's the only good thing I could say about it. Your teammates are still dumb as a bag of bricks and sometimes the controls don't feel responsive. MyCareer was horrible in my opinion. I don't want my career to be identical to everyone else's. They should make your player have the ability to fail, that way you get into it and you feel some of the pressure. The voice was ridiculous... I just hate that they made it a scripted story mode, I have RPGs, adventure games, open world games, whatever you want to call them for all of that stuff. Luckily for them Live flopped this year, but for me, it's wide open for next year... though I doubt either will be a day 1 purchase ever again.

# 38 Ninomarley @ 01/06/14 09:38 PM

Quote:

Originally Posted by PippenAintEasy


	See how sh*tty your product is, 2K? This guy got it for free and he wants a refund. On a serious note, try asking Target if they'll let you trade it in for another game which would replace it as the free game on your B2G1 deal.

will do... appreciate the feed back bro lol

# 39 Sports fanantic @ 01/06/14 09:45 PM

Can't wait to see next year sales results and see that none of my hard earned money went towards 2K.

# 40 JayAtkHar @ 01/06/14 10:46 PM

I enjoy my NG a lot better than cg gameplay wise but feature wise I feel like we all got ****ed over. Never take features out of a game and never miss a chance to address on-going issues we've been adamant about since 2k11.

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