NBA 2K12 News Post

NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help

06:23 PM - October 5, 2011 by LD2k

Hi guys,

I'm the Social Media Coordinator for 2kSports and I know we have been having issues with the "My2K" account verification.

The issues to my knowledge are the following:

Registered users receive an e-mail and the verification code clicks in as "INVALID"
Registered users are not receiving ANY e-mails for verifications
From the "update My2K" menu via console, the "Reset Password" feature isn't sending an e-mail

Please leave your registered "My2k" username in this thread and I will manually re-send an e-mail attempt while our team works on the issues at hand.

Thanks for all your patience, I can promise the team is working on hammering out all the issues. For now, I'm here to help with e-mail verifications.

Thanks guys.

UPDATE:

Great news for you users who need verification for your �My2K� accounts! Now you can verify manually by the following steps:

1. If you go to: https://www.nba2k.com/social/link
2. Enter your �My2K� account name AND password
3. When you log in, successfully, this is an automatic verification of your account via the log in!

Again it�s for people who haven�t received an email, had an INVALID link in their email, or are wanting/needing to verify their "My2K" account.

Additionally, ALL email links will work now, even if they are expired. You just may require a log-in before validating the account.

Hope this will be of MAJOR help to all of you who were having verification issues!

- Chris
Social Media Coordinator

Game: NBA 2K12Reader Score: 8/10 - Vote Now
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Member Comments

# 41 PDDollars @ 10/05/11 08:35 PM

Quote:

Originally Posted by oldman


	I received my email and verified my account. However as I try to load my2k player I keep getting the 2kservers are unavailable message. Should I keep trying or can I upload this later?

I have the same issue after setting up My2k player when I put the game in for the first time

# 42 MasterTMar @ 10/05/11 08:36 PM

Still haven't received the email
TMar
[email protected]

# 43 bcruise @ 10/05/11 08:38 PM

My2k name: bcruise, same as here. PC version, if that matters.

Pretty sure mine is at least in the system, yahoo email though.

# 44 oldman @ 10/05/11 08:43 PM

Quote:

Originally Posted by LD2k


	Try shutting down your game and re-launching it. Let me know if that works.

That worked. Thanks!

# 45 kevinc @ 10/05/11 08:45 PM

So you have to do this to go online and play team up?

Does the account need to be set up through the game using xbox live? Can the account be created on a regular computer?
thanks

# 46 LD2k @ 10/05/11 08:52 PM

Quote:

Originally Posted by kevinc


	Does the account need to be set up through the game using xbox live? Can the account be created on a regular computer? thanks

When you're logged online, you will automatically create your account via console.

# 47 RustyBlue @ 10/05/11 08:59 PM

Scooby803

thanks

# 48 kevinc @ 10/05/11 09:00 PM

So I won't need to log online on a computer after I submit my info? I don't have a pc at home, only the 360 with internet.

I won't be able to check for another hour or 2, but is the issue pretty much resolved?

Thanks again. Looking forward to some team up

# 49 RoflJeff @ 10/05/11 09:00 PM

My username is LmaoJeff on My2K if I'm still suppose to be providing it. I didn't really read through the thread so if there is an alternate way to verify please let me know.

# 50 LD2k @ 10/05/11 09:03 PM

Quote:

Originally Posted by kevinc


	So I won't need to log online on a computer after I submit my info? I don't have a pc at home, only the 360 with internet. I won't be able to check for another hour or 2, but is the issue pretty much resolved? Thanks again. Looking forward to some team up

You will eventually need to click the URL in the verification e-mail. You have 24 hours to do so to continue playing online. I'm here to aid those who click and "invalid" link in the email, or don't receive their email at all.

ALL USERS WHO HAVE POSTED HAVE BEEN RE-SENT EMAILS. PLEASE LET ME KNOW IF YOU RECEIVE THEM AND LINK WORKS FOR VERIFICATION.

# 51 kevinc @ 10/05/11 09:05 PM

OK. I think I got it. If I run into any trouble I will make sure to post up my details ASAP

# 52 aceguy7 @ 10/05/11 09:06 PM

OK here is my problem... I made my first my2k account with the name aceguy7 and I thought it didn't go through so I started over and tried making a new one. Well it would only let me use the name aceguy78, so I went with that name and then later I received an email that the first name I tried to create did go through. So Now I have 2 account names but it only lets me log in as aceguy78. It does not give me any option to delete my account and create a new one or login with a different account name. In the game where you log in it just has aceguy78 and its greyed out and I cant change it or try making a new account. Its like Its just stuck on aceguy78. Is there any way I can go back to just aceguy7 as my account name? When I received the mail to delete the account, it just gave me some invalid error. thanks

# 53 green225 @ 10/05/11 09:10 PM

smokedout226
thanks

# 54 LD2k @ 10/05/11 09:11 PM

Quote:

Originally Posted by aceguy7


	OK here is my problem... I made my first my2k account with the name aceguy7 and I thought it didn't go through so I started over and tried making a new one. Well it would only let me use the name aceguy78, so I went with that name and then later I received an email that the first name I tried to create did go through. So Now I have 2 account names but it only lets me log in as aceguy78. It does not give me any option to delete my account and create a new one or login with a different account name. In the game where you log in it just has aceguy78 and its greyed out and I cant change it or try making a new account. Its like Its just stuck on aceguy78. Is there any way I can go back to just aceguy7 as my account name? When I received the mail to delete the account, it just gave me some invalid error. thanks

Yes, I found "aceguy7" in the system and just sent you an email for verification. Let me know if that URL works.

FYI -- You won't have to RE-sign up under different account names. What I'm hoping to do is to be able to resend you the verification e-mail so you guys are all set to go online. This goes for both people who DON'T receive any email and those who do - but when they click the link, it comes up "invalid."

# 55 jlbrown143 @ 10/05/11 09:14 PM

My user name is jamo143, thanks

# 56 MasterTMar @ 10/05/11 09:14 PM

Did you find TMar. That was my name yesterday morning & I didn't receive an email. when I tried this morning it said that I had to use TMar(with some numbers). I had to use another name, I guess somebody stole it before I received my email. So I tried MasterTMar with the same email. I still haven't received my email yet. What should I do?????

# 57 LD2k @ 10/05/11 09:15 PM

Quote:

Originally Posted by MasterTMar


	Did you find TMar. That was my name yesterday morning & I didn't receive an email. when I tried this morning it said that I had to use TMar(with some numbers). I had to use another name, I guess somebody stole it before I received my email. So I tried MasterTMar with the same email. I still haven't received my email yet. What should I do?????

Which username did YOU register to YOUR email? I will look it up in the database and re-send email.

# 58 bcruise @ 10/05/11 09:16 PM

Quote:

Originally Posted by LD2k;2042946973[B


	][/b]ALL USERS WHO HAVE POSTED HAVE BEEN RE-SENT EMAILS. PLEASE LET ME KNOW IF YOU RECEIVE THEM AND LINK WORKS FOR VERIFICATION.

Nothing in my inbox or spam folder yet. Yahoo's screwing this up pretty spectacularly.

# 59 aceguy7 @ 10/05/11 09:17 PM

Quote:

Originally Posted by LD2k


	Yes, I found "aceguy7" in the system and just sent you an email for verification. Let me know if that URL works. FYI -- You won't have to RE-sign up under different account names. What I'm hoping to do is to be able to resend you the verification e-mail so you guys are all set to go online. This goes for both people who DON'T receive any email and those who do - but when they click the link, it comes up "invalid."

ok did receive the email and I clicked the link for verification ... will this change the name in the game for me back to aceguy7? I should also say after I clicked it took me to a screen and said thank you for verifying your email address. Going to check in the game now to see if it changed back to aceguy7. will reply back ... thanks

# 60 Bug @ 10/05/11 09:18 PM

Weezybaby241

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