NCAA Football 12 News Post

NCAA Football 12 Update From EA SPORTS

10:34 AM - September 21, 2011 by Dewiel

Hey Everyone,

I’d like to provide everyone with an update on where we are with the two of the main issues with NCAA Football 12. Once I have more information to share, I’ll provide another update.

- No Huddle Issue introduced in title update #2

We’ve identified and fixed the “No Huddle” bug that was introduced in title update #2. Since becoming aware of the issue, we immediately began work on a resolution and this will be released in the next title update. Title Update #3 is currently in our own internal certification process and we’ll provide an update once we make it through the 1st party certification process (Sony and Microsoft).

- Transfer Fails

The team has been working around the clock to identify and address the transfer fail issues that some of you have been experiencing. While we have been successful in addressing many of the transfer fail issues that users who were stuck in “Bowl Week” were experiencing, we are still investigating the other versions of the transfer error. It’s important to let you know that the “Transfer Fail” message is a generic message and could be one of several different issues. We have been reaching out to the community to collect additional information about their Online Dynasties to help us track down and solve these issues. With the number of customizable options available in Online Dynasty, it’s imperative that we get these details in order to replicate the issues. We thank you for your continued support and detailed feedback on the issues at hand.

If you are experiencing a transfer fail issue, and have not done so already, feel free to provide us with the following information here in this thread:

Name of Dynasty:

Console:

Gamertag/PSN ID:

Commissioner's Gamertag/PSN ID:

Number of users in Dynasty:

Exact week/spot where you are stuck:

Date & Approx time of your last transfer failure error (Please try again and provide the info if you don't remember):

When it is failing? (For example, is it when you're trying to upload a game, a team change, or after advancing a week? If it's advancing a week, can you include whether it is when you're advancing to or from your week. For example, advancing to week 7.):

Any special settings in your dynasty (Custom Playbooks, TeamBuilder,
Coaching Carousel, Custom Conferences):

If you're using Custom Conferences, what changes did you make? (Ex. Turning the Big East into a 16 team league):

Do you/can you provide a video link showing off the exactly what you’re seeing on your console? Visually seeing this is huge for the developers.

Please copy and paste the format above in your response so that it's easy to pass along to the team. Thanks in advance.

Thanks,

Justin Dewiel, EA SPORTS Community Manager

Game: NCAA Football 12Reader Score: 7/10 - Vote Now
Platform: PS3 / Xbox 360Votes for game: 104 - View All

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Member Comments

# 181 Aranor @ 10/02/11 07:39 PM

Would you not expect more from a multimillion dollar business that has exclusive rights to create a better bug free game? If you look around there are loads of peopld that have been more than upset fr many years because of the same problems.

# 182 Keyser Soze @ 10/03/11 10:05 AM

Quote:

Originally Posted by Aranor


	Would you not expect more from a multimillion dollar business that has exclusive rights to create a better bug free game? If you look around there are loads of peopld that have been more than upset fr many years because of the same problems.

NOPE! they set record sales numbers this year even with all the problems that we complain about. EA has correctly figured that putting money in the license and marketing produces larger sales numbers and profits then putting the money in the game and giving the customer multiple options.

# 183 Aranor @ 10/03/11 12:47 PM

It is interesting that many feel the eay to continue to buy the game year after year. I myself only had the 09 version before this year. I had seen the fustration with 10 and 11. The only reason I wanted to look into 12 was because of the carousel. I could care less about the entrences. Most likely Id continue to sit out and not get anymore. Lol

# 184 Sundown2600 @ 10/03/11 01:34 PM

I think we are screwed next gen as well. I can see it now. The devs will come here and show off their new game engine and the pretty graphics. They will promise the same quality of game cross platform and promise us a brand new gaming experience.

Then the game will come out and they will be jacked to hell.

# 185 TheVinylHippo @ 10/03/11 02:54 PM

I have a online dynasty problem, but it can't be addressed in the format you've provided.

My entire account (Xbox 360; GT is PassMeTheBall) is locked out of online dynasty. I can download the dynasty file, but I get the transfer failed message every time I try to create or enter the online dynasty. I created another random XBL account, and I could access online dynasty completely, so this is a profile only issue. I actually think me changing my gamertag may have caused this issue, as I have no other explanation.

I also have a friend that has the same problem (his gamertag is lortab zombie, never changed his GT, though). He cannot play OD on his account either, and he has completely given up on the game.

# 186 Dewiel @ 10/03/11 07:26 PM

UPDATE: Title Update #3 addressing the "No Huddle" issue has made it through first party certification and will be available Friday (10/7).

The team is also still working on the transfer fail issues. I'll update you guys again was I have more information to share.

# 187 malky @ 10/03/11 08:20 PM

Quote:

Originally Posted by Dewiel


	UPDATE: Title Update #3 addressing the "No Huddle" issue has made it through first party certification and will be available Friday (10/7). The team is also still working on the transfer fail issues. I'll update you guys again was I have more information to share.

What about the freezing issues? Especially at the end of games.

# 188 jerryrice4949 @ 10/04/11 12:58 AM

Quote:

Originally Posted by Dewiel


	UPDATE: Title Update #3 addressing the "No Huddle" issue has made it through first party certification and will be available Friday (10/7). The team is also still working on the transfer fail issues. I'll update you guys again was I have more information to share.

I appreciate all the updates you have been providing. Thanks.

# 189 Keyser Soze @ 10/04/11 10:48 AM

Quote:

Originally Posted by TheVinylHippo


	I have a online dynasty problem, but it can't be addressed in the format you've provided. My entire account (Xbox 360; GT is PassMeTheBall) is locked out of online dynasty. I can download the dynasty file, but I get the transfer failed message every time I try to create or enter the online dynasty. I created another random XBL account, and I could access online dynasty completely, so this is a profile only issue. I actually think me changing my gamertag may have caused this issue, as I have no other explanation. I also have a friend that has the same problem (his gamertag is lortab zombie, never changed his GT, though). He cannot play OD on his account either, and he has completely given up on the game.

This is my problem as well as I am unable to join a current OD or even create a new one from scratch. As soon as I get to any portion of the OD where my xbox has to UPLOAD TO SERVER, I get the TRANSFER FAILED message and I am forced to back out of the OD all together and nothing is ever saved.

# 190 Pielet @ 10/04/11 12:00 PM

Have you thought of creating another ea sports account and linking the game to it? I don't know if online pass issues would apply to that or not.

# 191 Keyser Soze @ 10/06/11 10:07 AM

Quote:

Originally Posted by Pielet


	Have you thought of creating another ea sports account and linking the game to it? I don't know if online pass issues would apply to that or not.

Not sure I understand what you mean. Don't you need the code that comes with the game to do this? I am NOT buying another code to test this out.

# 192 Pielet @ 10/06/11 12:03 PM

Quote:

Originally Posted by Keyser Soze


	Not sure I understand what you mean. Don't you need the code that comes with the game to do this? I am NOT buying another code to test this out.

The code is tied to your ps3/xbox id I believe.

I am talking about creating a new ea account id and linking the game to it. Remember when you first put in the game it asks for your ea info (login usually an email address). I'm saying create a new one of that and link your ps3 profile to it.

# 193 Keyser Soze @ 10/07/11 09:57 AM

Quote:

Originally Posted by Pielet


	The code is tied to your ps3/xbox id I believe. I am talking about creating a new ea account id and linking the game to it. Remember when you first put in the game it asks for your ea info (login usually an email address). I'm saying create a new one of that and link your ps3 profile to it.

well last night I loaded up my friend's gamer tag onto my xbox and I was able to play in online dynasties. then i went back to my gamer tag and was not. so the issue seems to be tied to my gamer tag and not my xbox..... strange.

# 194 Pielet @ 10/07/11 10:50 AM

Quote:

Originally Posted by Keyser Soze


	well last night I loaded up my friend's gamer tag onto my xbox and I was able to play in online dynasties. then i went back to my gamer tag and was not. so the issue seems to be tied to my gamer tag and not my xbox..... strange.

I wouldn't quite say that yet since your buddy has a different ea account than you as well.

The account I'm talking about is the one you use to login to dynasty.easports.com.

# 195 Keyser Soze @ 10/07/11 11:28 AM

Quote:

Originally Posted by Pielet


	I wouldn't quite say that yet since your buddy has a different ea account than you as well. The account I'm talking about is the one you use to login to dynasty.easports.com.

I called EA directly and gave them all that information and they were looking at my account on their end, don't you think they would have seen a problem?

Lets say I wanted to try what you are proposing, how would I go about making all the changes to check this? I make a new account, but don't I then have to tie things back into my gamer tag? Not sure how that all works.

# 196 Keyser Soze @ 10/10/11 10:07 AM

Quote:

Originally Posted by Dewiel


	- Transfer Fails The team has been working around the clock to identify and address the transfer fail issues that some of you have been experiencing.

Any update on the around the clock work by the team on the Transfer Fail issue? Surely some sort of progress has to have been made by now if they are working on this non stop? We are halfway through the NCAA season in real life, please update. Thanks

# 197 Eagles72781 @ 10/10/11 06:27 PM

EA, please issue an update on the transfer fail issue. Is there a way to continue an online dynasty if I am experiencing this issue? We are stuck on bowl week in season 1. Thank you.

# 198 WazzuRC @ 10/11/11 12:39 AM

Concur with the last two posters. One user in our OD has gotten 3 straight transfer fails in his last 3 games, including two double transfer fails between two user teams. It's been 3 months. This is completely unacceptable.

# 199 Keyser Soze @ 10/15/11 10:15 AM

Hello..... EA, hello..... hello...... anybody out there?

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