I'm not a fan of VC at all, but unfortunately I don't have time to play games like I once did.
So I was starting a MyCareer (the day after I got my PS4...11/16) and I decided to spend $5 to get some VC so I can have a SF with a speed and vertical above a 69 & 45 (silly, and obviously low-balled numbers to promote VC purchase)
Right after the money was taken from the wallet on the PSN, I got a "transaction failed: unknown error" message. Then it said "resolving a prior failed transaction" and after that it said "An error occurred with your VC purchase. This will be resolved at the next available opportunity."
I thought 'alright then..'
Waited 2 days, and that "next available opportunity" never arrived. So I started a support ticket on 2K's support site:
We're 5 days away from a month with this issue, and nothing.
2K needs to take a look at the way they do things from top to bottom. It's one thing to tell me that I'm gonna need to buy VC to play a mode with a dude who can..****n and jump...from the very beginning.
But when I cave in and say "alright, I'll get some VC" and then they take, and presumably receive my money, but I don't receive what I paid for,
AND THEN THEY HAVE ME WAITING DAMN NEAR A MONTH FOR RESOLUTION.
.....
I don't even know...
And forget calling them. Over that course of time, I called 4 times. The average wait while I had to listing to that infuriating music, and the recorded "we appreciate your patience, please stay on the line and our next available agent will be right with you"...the average wait was somewhere around 20 mins.
The last time I called, I literally waited 35 mins to have a dude tell me that "my complaint was in the queue, and I'll get an email when they resolve it."
So I got slapped in the face in the game when I created my All-Around SF who apparently can't run, can't jump, is slow as molasses, and has no stamina; and when I spend $5 to correct this situation, they take my money then say "holup, we'll be right with ya...when we damn well please...so yea....wait.."
That's enough to wanna make you elbow someone in the eye.
So there's more than one ugly side to this VC fiasco. But no matter how you slice it, chances are needed.