NCAA Football 12 Title Update #2 Details

[tonybologna]

I'm taking my copy back tomorrow & trading it on something else. This is ridiculous. That comment about the consumers over-reacting is inexcusable. How dare him to say something like that for a game that has many issues? Good grief Wally!

[uclabruins4ever]

I'm calling EA customer support and demanding a refund for their broken game
I will also never be purchasing an EA sports game ever again

3 years in a row with many of the SAME bugs on release and horrible treatment of customers

good riddance EA, there are plenty of other games to play and you won't have the exclusive licenses on NCAA and NFL forever

[PLACT15]

I'll never buy NCAA again especially while Haumiller is there. he's done nothing good for this game, and to insult the consumer? better update your resume and be ready for sales to completely drop

[LionsFanNJ]

Quote: Originally Posted by chia51

I disagree with this assessment, if EA would be a tad bit more transparent with the process, the consumer would more than likely be a little less irate. If Ben had come out with the patch notes (as he did) and also stated that we 'are currently on track for a late-August release' (as he did) and then would have followed with 'we are still looking at adding a few more fixes into the patch which may push the release back, again currently at this time we are scheduled for a late August release but cannot guarantee that if we add anything to it that it does not get pushed back into September' See if that was said, you wouldn't see the reaction that is happening. But instead you get a fan base that is going off of nothing, which just creates speculation and hearsay. Add ontop of that the comments from Ben on how 'we' are overreacting on small things just adds fuel to the fire.

I guess i don't see the justification over the heat. I understand the outrage toward the interview, as it was condescending as ****, but after asking for something that most if not any game companies do and rake them over the coals about the patch before the month has even ended just seems a little impatient in my eyes.

But, i'm a gamer first and mentioned in the interview thread i've dealt with buggy games before, and i'm just not as outraged over issues within games in my gaming hobby as most others here.

Now if Mid-September hits or something like it and no sign of the patch then all bets are off. LOL.

[Fiddy]

Quote: Originally Posted by tonybologna

I'm taking my copy back tomorrow & trading it on something else. This is ridiculous. That comment about the consumers over-reacting is inexcusable. How dare him to say something like that for a game that has many issues? Good grief Wally!

dumb thing for him to say... very dumb!!

that comment right there sums up why people are so harsh on EA and their products as of late.. all games!!

everyone should def blow up EA's customer service chat about NCAA and the displeasure over a game with the issues it has. you spent 60 bucks and cant enjoy it how they wanted you to.

at the very least you more than likely will get some sort of gift card!!

[NDAlum]

Woooooooooowwww

Now from the cliffs of the interview I am severely disappointed in choice of words.

[chia51]

Quote: Originally Posted by LionsFanNJ

I guess i don't see the justification over the heat. I understand the outrage toward the interview, as it was condescending as ****, but after asking for something that most if not any game companies do and rake them over the coals about the patch before the month has even ended just seems a little impatient in my eyes. But, i'm a gamer first and mentioned in the interview thread i've dealt with buggy games before, and i'm just not as outraged over issues within games in my gaming hobby as most others here. Now if Mid-September hits or something like it and no sign of the patch then all bets are off. LOL.

Now I agree to an extent... he never gave a 'solid' date so no, he should not be taking the heat that he is over that. But the reason he is, is because he is not being transparent at all.

Game companies come out with patch notes all the time before they release the patches so I feel that is a moot point. Now its EA's policy not to and they have every right not too.

But when a company is preaching "greatness" and all that... its going to come with some 'expectations' and when those are not met, you are going to see backlash.

[jeremym480]

There's still two more weeks left in the month so, the optimist in me is still hopeful that they stick to the original timeline. It's funny to see that some people claimed to have been a part of forcing EA to come out with the patch notes and schedule for the patch but, then they want to rake them over the coals if they can't stick to that schedule. Situations like this are exactly why they keep quite in the first place.

It's frustrating and I hate that we have to deal with this with games today but, the worst thing EA could do at this point is rush out a patch and mess something up worse. That would be an even bigger PR nightmare... If that's possible.