Crash Reports

[bcruise]

Unfortunately I can't post a crash report because my game didn't crash, but it has frozen 3 times with no hope of recovery, forcing me to either log out or shut down/restart my computer. There are some mentions of both 2k15 and 2k16 in the dxdiag error reporting though (I've been comparing both on various things since 2k16 dropped)

The exact card is a Radeon HD 7870 btw - I know it only reports as "7800 Series" everywhere on the system.

Steam username is the same as here - bcruise.

All three have happened during play now CPU vs CPU games.

[trobinson97]

Same issue as bcruise. No crash reports because it's freezing, forcing me to restart the computer. Have yet to complete a full game because of it.

[ymousanon]

When i try to make a trade happen in MyGM the game just crashes. Anyone have a clue? Heres the entire appdata 2k16 folder. sendspace. com/file/zxkoud (couldnt post a link, new here)

[Walt Frazier]

Quote: Originally Posted by trobinson97

Same issue as bcruise. No crash reports because it's freezing, forcing me to restart the computer. Have yet to complete a full game because of it.

Exact same thing is happening to me now.


Even closing it in control panel does not work. The sound from the game continues, but the screen freezes. Three times in a row = I have given up on trying it as my computer has all my work files and I cannot risk it having issues. No other program has locked my computer up like this.


I have requested a refund via steam.

[Walt Frazier]

Well...I guess I am stuck with the game.


STEAM just emailed that they will NOT refund as "you have used the product for more than two hours".


The game freezes in play now mode...I only found that out after using other modes for longer than two hours. Haha...oh well.


Leftos...please save the day

[Walt Frazier]

No idea if this is a help or not...but I noticed my crashes were all when I used a custom roster. I made two edits to the default one, to out Bennet on the Raptors and Javal McGee on the Mavs.

May be a coincidence...but it is not locking up now I am using the 2K roster again.

[bcruise]

Quote: Originally Posted by Walt Frazier

No idea if this is a help or not...but I noticed my crashes were all when I used a custom roster. I made two edits to the default one, to out Bennet on the Raptors and Javal McGee on the Mavs. May be a coincidence...but it is not locking up now I am using the 2K roster again.

All 3 of my freezes were with the default 2k roster - absolutely no changes. So unfortunately I'd say it's only a matter of time.

Good luck though!

[trobinson97]

Quote: Originally Posted by Walt Frazier

No idea if this is a help or not...but I noticed my crashes were all when I used a custom roster. I made two edits to the default one, to out Bennet on the Raptors and Javal McGee on the Mavs. May be a coincidence...but it is not locking up now I am using the 2K roster again.

All my freezes were with the default roster, I've made no changes whatsoever. The one time I was able to complete a game there was no commentary the entire time.