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So I contacted 2K again...

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Old 12-15-2013, 08:35 AM   #1
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So I contacted 2K again...

So I contacted 2K after work yesterday, waited an hour and ten minutes until they answered. They looked up my ticket and the man told me I shouldn't delete my 2K account even though on Thursday I was told that's what I needed to do. After doing trouble shooting he told me its my Xbox and the cloud saves caused this, and told me call Xbox...so I did. We went through the trouble shooting and the cause of my game crashing to the GAMES menu that it had to be 2K. I went to call 2K and waited for over an hour and a half and then a recorded message that 2K support hours are over and call back tomorrow at 10am. So I am completely unable to play any games without crashes on this Xbox gamer tag. I can play on my other gamertag just fine. I'm so fed up with 2K and their BS and run around.
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Old 12-15-2013, 11:31 AM   #2
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Re: So I contacted 2K again...

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Originally Posted by o FightingIrish
So I contacted 2K after work yesterday, waited an hour and ten minutes until they answered. They looked up my ticket and the man told me I shouldn't delete my 2K account even though on Thursday I was told that's what I needed to do. After doing trouble shooting he told me its my Xbox and the cloud saves caused this, and told me call Xbox...so I did. We went through the trouble shooting and the cause of my game crashing to the GAMES menu that it had to be 2K. I went to call 2K and waited for over an hour and a half and then a recorded message that 2K support hours are over and call back tomorrow at 10am. So I am completely unable to play any games without crashes on this Xbox gamer tag. I can play on my other gamertag just fine. I'm so fed up with 2K and their BS and run around.
This exact thing is happening to me ! I also called 2k and they just asked me to email them with more information. Nothing happened as of now but I guess it is to their attention now.
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Old 12-15-2013, 10:08 PM   #3
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Re: So I contacted 2K again...

Anything new?
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Old 12-16-2013, 04:41 PM   #4
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Re: So I contacted 2K again...

?? Anything
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Old 12-17-2013, 09:19 AM   #5
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Re: So I contacted 2K again...

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Originally Posted by LakersNation
?? Anything
My account has yet to be fixed, but I received 175k in VC yesterday morning for no reason.
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Old 12-17-2013, 10:13 AM   #6
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Re: So I contacted 2K again...

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My account has yet to be fixed, but I received 175k in VC yesterday morning for no reason.
Interesting. That's the least they could do so hopefully they start giving VC to people with issues.
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Old 12-17-2013, 11:02 AM   #7
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Re: So I contacted 2K again...

I having zero success. Once I asked for a refund they started ignoring me.


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Old 12-17-2013, 01:55 PM   #8
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Re: So I contacted 2K again...

I made it to tier 2 baby wish me luck!
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