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Update regarding Online Pass redemption for the PS3 and Vita

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Old 03-06-2012, 03:52 PM   #1
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Update regarding Online Pass redemption for the PS3 and Vita

The PSN issue with redeeming your online pass has been resolved for the PS3. We are looking into the Vita Online Pass voucher issue. We’ve elevated the priority to the highest possible for this type of issue, and are aggressively pursuing a solution. We truly appreciate your patience and support. For those of you trying to purchase MLB 12 The Show items from the store, the PSN team updates new content each week on Tuesday between the hours of 2pm and 6pm PST.
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Old 03-06-2012, 03:55 PM   #2
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Re: Update regarding Online Pass redemption for the PS3 and Vita

Quote:
Originally Posted by Russell_SCEA
The PSN issue with redeeming your online pass has been resolved for the PS3. We are looking into the Vita Online Pass voucher issue. We’ve elevated the priority to the highest possible for this type of issue, and are aggressively pursuing a solution. We truly appreciate your patience and support. For those of you trying to purchase MLB 12 The Show items from the store, the PSN team updates new content each week on Tuesday between the hours of 2pm and 6pm PST.
Hi Russell, thanks for the update. Is it possible for me to use my UK PSN account to redeem my online pass?
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Old 03-06-2012, 03:57 PM   #3
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Re: Update regarding Online Pass redemption for the PS3 and Vita

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Originally Posted by Russell_SCEA
The PSN issue with redeeming your online pass has been resolved for the PS3. We are looking into the Vita Online Pass voucher issue. We’ve elevated the priority to the highest possible for this type of issue, and are aggressively pursuing a solution. We truly appreciate your patience and support. For those of you trying to purchase MLB 12 The Show items from the store, the PSN team updates new content each week on Tuesday between the hours of 2pm and 6pm PST.
Hey Russell,

I know you guys are working on the invalid codes for Vita but I have a different problem. My code gets accepted but from there I cannot download the online pass to my vita. It seems to see it as a PS3 file.
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Old 03-06-2012, 04:42 PM   #4
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Re: Update regarding Online Pass redemption for the PS3 and Vita

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Originally Posted by ukslamjam
Hi Russell, thanks for the update. Is it possible for me to use my UK PSN account to redeem my online pass?
Just heard someone downloaded the online pass from the us account and it works on the euro account as well. He has access to the online area.
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Old 03-06-2012, 04:47 PM   #5
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Re: Update regarding Online Pass redemption for the PS3 and Vita

Just tweeted it. Quite a few asked about it.
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Old 03-06-2012, 04:51 PM   #6
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Re: Update regarding Online Pass redemption for the PS3 and Vita

On the PS3 it says "The code you entered may not be correct or may no longer be valid".

I just got the game and have retried the same code 10 times- it's absolutely correct. So how has the PS3 issue been resolved?
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Old 03-06-2012, 04:52 PM   #7
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Re: Update regarding Online Pass redemption for the PS3 and Vita

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Originally Posted by bluealtoid
On the PS3 it says "The code you entered may not be correct or may no longer be valid".

I just got the game and have retried the same code 10 times- it's absolutely correct. So how has the PS3 issue been resolved?
It will be resolved once PSN updates.
Or that's what i'm presuming.
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Old 03-06-2012, 04:53 PM   #8
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Re: Update regarding Online Pass redemption for the PS3 and Vita

Quote:
Originally Posted by patriotsfan055
Hey Russell,

I know you guys are working on the invalid codes for Vita but I have a different problem. My code gets accepted but from there I cannot download the online pass to my vita. It seems to see it as a PS3 file.

That's the same issue everyone is having on the Vita version. We know what the issue is now we are just waiting on PSN for the fix.
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