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Old 08-27-2014, 11:47 PM   #1
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Suspended from MUT

I bought madden 15 on playstation market Monday. I played it at midnight a few games offline. Then I started my ultimate team. I was suppose to get 11 packs free for preordering it.. I got 7, no big deal. I then purchased $19.99 packs. I opened probably 10 packs counting the preorder packs. I turned ps4 off at 1:30 am and went to bed. I next morning I got up and was suspended from my MUT by EA. I contacted EA and they said I was suspended for 48 hours for hacking. WTF!! I did not do nothing like that. I guess I know how it feels now to be accused of a crime and be innocent. SInce I haven't even felt like playing the game. It totally turned me off. I later checked my email and explaining the suspention in depth.. I will post email so you can see the bull****!! **** EA.. They cant get anything right.. I just wonder if it has anything to do with Playstation getting Hacked..



Dear Customer,

We are contacting you to notify you that we have found your Madden 15 account, to be in violation of our Terms of Service.

Violation:
Promote, encourage or take part in any activity involving hacking, cracking, phishing, taking advantage of exploits or cheats and/or distribution of counterfeit software and/or virtual currency/items.

We have temporarily blocked your access to your Madden 15 Ultimate team. You will remain locked out of your Ultimate team for a period of 48 Hours.

Should you wish to review our Terms of Service they can be found here:
http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/

Thank you for your understanding in this matter.

Yours sincerely,

Ian



EA Terms of Service


Petition history: On 08-26-2014 you asked EALink support:
:Terms of Service correspondence will follow shortly, regards Ian.
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Old 08-28-2014, 12:45 AM   #2
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Re: Suspended from MUT

Same thing happened to me. Noticed others on Twitter too.
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Old 08-28-2014, 02:29 AM   #3
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Re: Suspended from MUT

It's only 48 hours, you'll be fine... I got banned permanently.
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Old 08-28-2014, 04:23 AM   #4
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Angry Re: Suspended from MUT

the same thing happened to me and a couple other friends of mine while trying to play Madden Madden 15
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Old 08-28-2014, 02:24 PM   #5
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Re: Suspended from MUT

That sux for you. I know its only 48hrs, but it hurts your rep.
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Old 08-28-2014, 06:30 PM   #6
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Re: Suspended from MUT

So I found out what it is... They're banning everyone that opened more than 1 of the Military Pro Packs.
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