Refund on Downloaded Game?

[Tomahawk]

Is it possible to get a refund on a game that only comes in download format? I would have rented it first and tried it, but that's not possible with a download only game. It's not like I can take it back to the store or exchange it for another game. I don't want to mention the game here because it's a sports game, but after paying for the game, downloading it, and playing it ....... it was just well below expectations and I have no desire to play it again.

[krtgolfing]

I believe you are out of luck.

https://www.playstation.com/en-us/le...lation-policy/

[Tha_Kid]

On Xbox you can, I think they go by total playtime though. A friend of mine was able to get a full refund for WWE 2k20 after a similar experience.

https://support.xbox.com/en-US/help/...e-refund-terms

Quote:

You can start the refund request process for any Digital Game Product by signing in to the account that made the purchase at Request an Xbox refund. Tell us why you're requesting a refund. We use this information to improve our products and processes; and to hopefully minimize the need for future refund requests. If we grant refund approval; you'll see the refund being processed on your Microsoft account; and you''ll no longer be able to use the content. The refund may take a few business days; and you may want to check with your bank to ensure the applicable payment method has been properly credited.

[Blzer]

Did they issue refunds for No Man's Sky upon release, like Steam did?

(Steam does refunds for up to 14 days if you've played like less than 2 hours or so, but that was a big one that I know Steam got a lot of refunds for)

[Tha_Kid]

I don't think they have a set time frame like 14 days but I would imagine it closer to 7 and an hour. The wording on the xbox page is vague enough to let you know it's on a case by case basis. Highly doubt it's as favorable as steam.

[Tomahawk]

Quote: Originally Posted by krtgolfing

I believe you are out of luck. https://www.playstation.com/en-us/le...lation-policy/

It’s on PlayStation so I guess by that information I’m pretty much out of luck. Lesson learned. Just want purchase any future titles of the game.