NBA 2K15 News Post

NBA 2K15 Server Issue Affecting Users, VC Lost and More

02:09 PM - October 18, 2014 by Steve_OS

The NBA 2K15 servers are apparently online and working, according to the official page, but many PlayStation 4 (some Xbox One) users in the OS community and Twitter, including myself, have been having issues connecting to them, some have had this same issue since Monday.

On the PlayStation 4, you can hit the "Triangle" button to manage your files, by hovering over the MyCAREER tab. While that does resolve the issue for some users, it doesn't work for everyone. If you can't connect to the servers, you have no access to MyTEAM.

While this is a major concern for those that are affected, there are others that have lost VC and 2K Support hasn't exactly been helpful. Maybe the upcoming patch will fix these issues, maybe not. The only real details that have been revealed deal with users getting booted out of The Park.

Here are just a few comments on Twitter, please post what you are seeing.

‏@MimJitchell777

Quote:


	And have you heard of the new issue? Got onto MyCareer for first time in a week and it reset from 81 ovr to 67. Lost all upgrades

‏@Nick_BBean

Quote:


	since I've been playing I've lost 30,000 vc. I sent in a ticket a week ago to @2KSupport still no response.

‏@RareHeat

Quote:


	i lost 22.5k VC on the first day opening packs, 2 weeks of going back and forth with 2ksupport and still havent got it back

@tre9mb

Quote:


	lost my player and all vc #itsallbad

@NDiGirolamo7

Quote:


	Basically the same as them, upgraded my player, came back and it was all gone including VC, support has ignored me, no help at all

Game: NBA 2K15Reader Score: 8/10 - Vote Now
Platform: iOS / PC / PS3 / PS4 / Xbox 360 / Xbox OneVotes for game: 64 - View All

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Member Comments

# 21 FKG @ 10/18/14 04:42 PM

I play on PS4 and am from Italy, so far I had only once trouble connecting to servers.

That being said I can almost never access mypark, and when I do it lags like crazy. Also the other online modes are way too laggy to me.

Also bought 15.000vc to pimp out my player but never got it.

Other than that no major issues, at least I didnt lose my player like many others.

# 22 Walt Frazier @ 10/18/14 05:03 PM

Quote:

Originally Posted by B1gg Randall


	PS4:NBA2K15 crash and I lost my myplayer.I was on my 2nd season too. https://pbs.twimg.com/media/B0NcNNSIgAAxH2Q.jpg:large https://pbs.twimg.com/media/B0Ncer0IUAA_0ln.jpg:large https://pbs.twimg.com/media/B0NcmN-IUAALmKb.jpg:large

Damm, that is brutal.

I am dreading the "corrupted file' message. Same stuff completely ruined 2k14 completely for me.

# 23 gremdog8 @ 10/18/14 05:03 PM

Quote:

Originally Posted by nyk_fatboy


	whats the ticket and how do i get to it?

You make a ticket at http://support.2k.com/hc/en-us

# 24 Magnus1959 @ 10/18/14 05:09 PM

My ticket has been in since Monday and the only response you get is a automated one.

# 25 nyk_fatboy @ 10/18/14 05:18 PM

Quote:

Originally Posted by gremdog8


	You make a ticket at http://support.2k.com/hc/en-us

thanks i did this i didnt know it was called the ticket though lol

# 26 almostbobsaget @ 10/18/14 05:44 PM

I have gotten the "Transaction Cancelled" message after successfully processing a 9.99 purchase of 35,000. The VC was never applied to my account. This happened twice.

I've logged a ticket with 2K and Microsoft, which I highly recommend doing is you've had the same issue. The Microsoft rep told me to give their ticket number to 2k, because they can cross reference it when researching the issue and confirm the transaction through Microsoft.

I have yet to hear back from 2K for my ticket, but I'm trying to remain optimistic that they are trying to find a fix prior to contacting everyone.

# 27 LocoGarcia @ 10/18/14 06:00 PM

Y'all got a brother in me.

Gamer from germany on ps4 - the "vc history" (gonna need a hashtag on twitter for it, i guess :-) ) happened to me on monday, the day the PSN went down. But, as I've stayed in contact with a XOne user, that wasn't the factor... - cuz he was experiencing the same.

Fortunately, for me, I only played three games in MyCareer thus far. Unfortunately, I've spent my pre-order bonus, locker code, played games bonus and money earned in the companion app on iOS on my player.

Since today, I am able to log back into MyCareer and - yes - the proceed ist the same. 3 games left on my 10 day contract, all stats and so on. But, well - my spent VC was gone. It's peanuts, somehow, cuz my player is now back at 63 overall instead of 69 - but as you can imagine, I'm pretty p*ssed.

Support wasn't helpful - I know, we all and many others have ****ty (and other) problems - but reading the timelines of ld, ronnie and the support, OUR specific problem gets ignored constantly. My tickets aren't reviewed.

MyCareer - thus far - is unplayable. Earned another 11k VC, but I'm anxious to spend it again - have the feeling that MyCareer will be corrupt again, soon.

# 28 eye guy @ 10/18/14 06:22 PM

That's why i'm glad I play offline. For so long offline/association players felt neglected in regards to these modes not having significant upgrades. Now that we have great offline modes, the issues seem to have spilled over to the online part of the game.

It's a shame considering how unbelieveably great 2K could be if they actually spread their focus across the board. 2007 should've marked the beginning of great things but for some reason, they just can't get the complete package locked down.

I hardly ever play 2K ball online but the frustrations still reverberate to every gamer invested in this title and it puts a really sour tatse in my mouth as a consumer.

Sorry onliner's but help might be a while away...

# 29 Turbojugend @ 10/18/14 06:52 PM

Quote:

Originally Posted by gremdog8


	My advice for those trying to get your VC back with a ticket, they will only refund you one time VC no matter what else happens down the road so if it's a minimal amount of VC I would cut my loses on it and save that ticket request for a bigger issue.

That sounds unethical at best, possibly illegal if you spent actual cash.

# 30 Rockie_Fresh88 @ 10/18/14 07:23 PM

Unacceptable man. I lost some VC it wasn't much but annoying . it just didn't save after a game .

# 31 CalmLikeABomb @ 10/18/14 07:29 PM

I just tried to get back on at 5:25pm CT.

System: PS4
Status: Unable to even sign online at all.

# 32 Snrubby @ 10/18/14 07:38 PM

PC

My 86 OVR PF save just got corrupted overnight, and I know I didn't crash or anything.

# 33 CalmLikeABomb @ 10/18/14 07:58 PM

I am curious if NAT type is affecting anything in this game or on my PS4 in general? I have Nat Type 2, on my XONE it is OPEN, I had to use a static IP and DMZ to achieve this. The problem is I can only use one device at a time for DMZ. So the PS4 is Type 2.

# 34 fpliii @ 10/18/14 08:26 PM

Ugh. Just started up on PS4 (couldn't connect for 3 days), and I have somebody else's character showing up. Pretty peeved right now.

Not in the mood to spend 6 more hours on a facescan, and I don't have any clue what else was affected. ****

EDIT: Just rescanned it. Hope I don't lose it again. :/

# 35 Hartenberg @ 10/18/14 10:07 PM

This is ridiculous, it has been 24 HOURS since they said they were looking into it. Now, I'm no game dev, so I have no idea how this stuff works, but seriously, this is just sad. It has now been a full week since I've played this game online. Is it really that hard to fix this? Can it even be fixed? This game has frustrated more than any game I have ever played in my entire life, and it's only been out for almost 2 weeks.

2k should be absolutely ashamed of themselves at this point. How you put out this broken of a product is beyond me.

# 36 Detroitfan4life1993 @ 10/18/14 10:20 PM

I have lost over 20,000 vc just from being kicked from rec center games while me and my squad were winning in the 4th quarter. Its weird it always waits to kick us from the game with like 1 minute left when we have a huge lead...

# 37 syncity14 @ 10/18/14 11:57 PM

Same story.

Last night I turned on the game and noticed about 26,000 VC missing (earned), as well as an imposter's face where my scanned face was. I was hoarding my VC in anticipation of opening day rosters and starting up a MyGM

PS4

# 38 sticks323 @ 10/19/14 01:01 AM

Turned on my game tonight, My guy was gone. All that damn face scanning for nothing. WTH.

# 39 Walt Frazier @ 10/19/14 01:39 AM

I started another thread before I saw this...this is what juat happened.

Logged in today to find that my player is someone completely different.

This happened a few times last week and then, out of nowhere, my own player 'came back'. My VC had gone up, so maybe someone else used my guy...who knows.

Anyway, today I have someone else's player. He is clearly a created guy ( doesn't have a generic face / it is a scan) and their VC amount.

If I use the player, does it effect the real guy when he gets him 'back'? If I use the VC, does he get what I buy?

This game is full of so many bugs. It is kind of laughable at this point.

Anyway, if you are reading this Mr Phillipe Vella....I am going to reboot my machine and hopefully virtual you is returned to your rightful owner...

Update: done that. Stuck with Phillipe..and his VC ...plus player. If you are out there brother, I will do my best to not ruin your career

# 40 RdubYa @ 10/19/14 02:07 AM

Quote:

Originally Posted by Walt Frazier


	I started another thread before I saw this...this is what juat happened. Logged in today to find that my player is someone completely different. This happened a few times last week and then, out of nowhere, my own player 'came back'. My VC had gone up, so maybe someone else used my guy...who knows. Anyway, today I have someone else's player. He is clearly a created guy ( doesn't have a generic face / it is a scan) and their VC amount. If I use the player, does it effect the real guy when he gets him 'back'? If I use the VC, does he get what I buy? This game is full of so many bugs. It is kind of laughable at this point. Anyway, if you are reading this Mr Phillipe Vella....I am going to reboot my machine and hopefully virtual you is returned to your rightful owner... Update: done that. Stuck with Phillipe..and his VC ...plus player. If you are out there brother, I will do my best to not ruin your career

I am not Phillipe Vella, but thanks for the laugh!!!

On a serious note, I went ahead and got the game because I am not a huge online player. Little did I know these issues would have my disc collecting dust even earlier than last year. At this point (again, as a mostly offline player) I am going to say if there isn't a move to completely separating the offline component from the online portion, 2k16 will be a pass for me.

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