NBA 2K12 News Post

NBA 2K12 "My2K" Account Verification Issues? 2K Sports is Here to Help

06:23 PM - October 5, 2011 by LD2k

Hi guys,

I'm the Social Media Coordinator for 2kSports and I know we have been having issues with the "My2K" account verification.

The issues to my knowledge are the following:

Registered users receive an e-mail and the verification code clicks in as "INVALID"
Registered users are not receiving ANY e-mails for verifications
From the "update My2K" menu via console, the "Reset Password" feature isn't sending an e-mail

Please leave your registered "My2k" username in this thread and I will manually re-send an e-mail attempt while our team works on the issues at hand.

Thanks for all your patience, I can promise the team is working on hammering out all the issues. For now, I'm here to help with e-mail verifications.

Thanks guys.

UPDATE:

Great news for you users who need verification for your �My2K� accounts! Now you can verify manually by the following steps:

1. If you go to: https://www.nba2k.com/social/link
2. Enter your �My2K� account name AND password
3. When you log in, successfully, this is an automatic verification of your account via the log in!

Again it�s for people who haven�t received an email, had an INVALID link in their email, or are wanting/needing to verify their "My2K" account.

Additionally, ALL email links will work now, even if they are expired. You just may require a log-in before validating the account.

Hope this will be of MAJOR help to all of you who were having verification issues!

- Chris
Social Media Coordinator

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Member Comments

# 281 rawmc30 @ 10/06/11 02:51 PM

The reset password did not work for me. My2k name is goknicks2011

# 282 unfriendlyghst @ 10/06/11 02:59 PM

Gt: unfriendlyghst

# 283 Muzyk23 @ 10/06/11 03:14 PM

username: muzi80

email: [email protected]

# 284 TruFunkSoldier @ 10/06/11 03:17 PM

username: JumpmanX

# 285 Reitz @ 10/06/11 03:31 PM

username: IgavOn

# 286 Knighttime24 @ 10/06/11 03:40 PM

I received the verification email, but I cannot reset my password. I need to because I have forgotten it. I'm looking forward to receiving the email that allows me to reset my password.

I really do appreciate your dedication to customer service. I'm satisfied with the game so far. I just need my password,lol. I'll be waiting for some feedback.

Thanks for the hard work, LD2k.

# 287 JKoo89 @ 10/06/11 03:44 PM

Mines is Jayj12010

# 288 wplatham @ 10/06/11 03:47 PM

User Name: wplatham

# 289 Morningstar @ 10/06/11 03:47 PM

Username is Morningstar; playing NBA 2k12 on the PC. I have not received the email confirmation to complete the My2K account. Thanks for the help!

# 290 doublek @ 10/06/11 03:49 PM

I'm one of those who received an e-mail and the verification code clicks in as "INVALID"

Doublek1022

Thanks

# 291 NYYanks26 @ 10/06/11 04:02 PM

I got the email but when I click the link it says "invalid"

Username= OceanicSe7en

# 292 LetThatBoyCook @ 10/06/11 04:06 PM

User name is "BasedGod Swag"

Never got an email..

# 293 Grad @ 10/06/11 04:10 PM

My 2k account name is "Grad". I need my confirmation e-mail resent. Thanks.

# 294 Kingofthecouch @ 10/06/11 04:10 PM

Quote:

Originally Posted by LD2k


	UPDATE: The "Reset Password" feature should now be working properly. Please use this feature and let me know if you recieve the e-mails to change passwords for your accounts. You can access this by: Going to the in-game menu Pressing the right thumbstick to access the menu Go down and select "FEATURES" Go down and select "My2K" Select "My2K ACCOUNT" Go down and select "Reset Password" Let me know if this process sends you out a new password (and POSSIBLY a new verification)