FIFA 21 next gen showing up as a trial

[hooder18]

I have the digital version of FIFA 21 and for some reason the next gen upgrade is showing up as a trial. I basically have two versions on my xbox series x. has anyone else come across this?

[wrestlinggod1]

I have the same issue going on except I'm not even able to play it because it says I don't own the rights. Digital on Xbox Series S.

[Big Bid'Ness]

Quote: Originally Posted by hooder18

I have the digital version of FIFA 21 and for some reason the next gen upgrade is showing up as a trial. I basically have two versions on my xbox series x. has anyone else come across this?

Yes, it is happening to a lot of people including me with no answers on how to solve the problem.

[tony01313]

Any idea to resolve this issue? I can only download the damn trail. Got digital version

[oakevin]

I bought the ps4 version of madden and when i go to get the "free next gen upgrade" ,it keeps downloading the trial,extremely frustrating.

[mgunit23]

I have the same problem...

[joet6683]

Quote: Originally Posted by mgunit23

I have the same problem...

not sure if any of the previous posters have received the resolution, but xbox live ended up emailing me with a code.

I bought the standard version digital from best buy - I applied it and could download the xbox one version. Once series X came out, they no longer had the standard version in the store. And you can't "get" the SX version standalone because it is only part of a bundle, and the one I bought (standard) was not in the store (only beckham, champions, ultimate, etc). It took them like two weeks, but then they eventually messaged me with a code to unlock the series X version.