I bought Mamba Edition but my console downloaded the standard edition

[Pray_iv_m3rcy]

How can I get into contact with xbox/2k. I paid for the mamba edition but it installed the standard edition. I'm freaking pissed right now.

[Iasounis]

Quote: Originally Posted by Pray_iv_m3rcy

How can I get into contact with xbox/2k. I paid for the mamba edition but it installed the standard edition. I'm freaking pissed right now.

What's the difference besides getting the PS5 version aa well? Did you not get the preorder bonuses?

[Pray_iv_m3rcy]

Quote: Originally Posted by Iasounis

What's the difference besides getting the PS5 version aa well? Did you not get the preorder bonuses?

I didnt receive any of the bonuses such as 100k VC, 10k myteam points or digital items for myplayer etc

[Iasounis]

Quote: Originally Posted by Pray_iv_m3rcy

I didnt receive any of the bonuses such as 100k VC, 10k myteam points or digital items for myplayer etc

Tweet 2k Support.

[keshunleon]

Same for me, I put a trouble ticket in with 2K support.

I got the Mamba for the PS5 version and I didn't get the 100K VC neithet.

[Mister_G]

Same here. Bought it this morning. No bonuses (VC, MT, clothing, etc.) at all. The game didn't even download with a virtual Kobe cover, it's the one with Dame. If anyone gets this issue solved lemme know. That's literally $40 down the drain. 2k straight stealing from me.

[bigbob]

Quote: Originally Posted by Mister_G

Same here. Bought it this morning. No bonuses (VC, MT, clothing, etc.) at all. The game didn't even download with a virtual Kobe cover, it's the one with Dame. If anyone gets this issue solved lemme know. That's literally $40 down the drain. 2k straight stealing from me.

It never would've downloaded with a virtual Kobe cover.

Submit a ticket with 2k tomorrow if the bonuses aren't showing by then. There were a ton of issues today, and I think it was the stores causing problems. When I logged in before work to make sure the game was preloaded, it wasn't, and 2k21 wasn't even showing on the store.

Edit: A quick Google search, and I cannot confirm if it works, but one dude said to go to your themes and download the Mamba Edition Theme, and that seemed to work for him. It could've been a coincidence, and I cannot test it because I got my Mamba Edition stuff.

[Mister_G]

Quote: Originally Posted by bigbob

It never would've downloaded with a virtual Kobe cover. Submit a ticket with 2k tomorrow if the bonuses aren't showing by then. There were a ton of issues today, and I think it was the stores causing problems. When I logged in before work to make sure the game was preloaded, it wasn't, and 2k21 wasn't even showing on the store. Edit: A quick Google search, and I cannot confirm if it works, but one dude said to go to your themes and download the Mamba Edition Theme, and that seemed to work for him. It could've been a coincidence, and I cannot test it because I got my Mamba Edition stuff.

Not sure this can be done on XBOX