Missing Diamond Pre-Order Player?!?!

[AJenius06]

Need some help, please!

I selected my Diamond Cal Ripken before the servers went live (had no idea they weren’t working). Preordered the download legally, no funny business.

Why is he not in my team? Or am I missing something? I’ve done all of the first challenges to open my first pack, yet, to no avail.

Please assist if possible; hard earned money on this game and I love this franchise. 🙏🏾

[Dolenz]

I am not sure how you opened packs before the server went live but either way the best bet is to go over to the Show Nations forum and use the report a bug option in the menu bar.

[truth72]

Yeah, this doesn't make any sense. Firstly you shouldn't have had access to the game before the servers went live, even if you pre-ordered from Target, you should have only been able to play the offline modes.

There is 100% some funny business here.