On Hold with WWE2k14

[Mr2Nice]

On hold with 2k to find out about this freezing issue for 2 hours now. ill let u guys know what i find out when someone actually picks up


Someone picks up and then hangs up. Back on hold yet again

[Mr2Nice]

The 2nd time I called only had to wait about 30 minutes. Anyways they set me their trouble shoot sheet through a email which is laughable.

As a side note I called XBox support before calling 2k. Heres their suggestions which tomorrow I'll be calling back and telling them none of this worked.

Thank you for contacting 2K Games Support.

We're sorry to hear that you're having issues with one of our titles. Below you will find some Console Troubleshooting steps which may help resolve the issue. These are the official troubleshooting steps provided by Microsoft on their support site:

Before troubleshooting, please check the following:
1. Turn the console off and on.
2. Unplug all power cords and accessories, and then plug them back in firmly. Make sure all connections are secure.
3. Update your console software (this article from Microsoft details how to check if your console software is up to date http://support.xbox.com/en-US/xbox-3...m-updates-info)

Clearing the System Cache:
1. Press the Guide button on your controller, go to Settings, and select System Settings.
2. Select Storage or Memory.
3. Highlight any storage device, and then press Y on your controller.
4. Select Clear System Cache.
5. When prompted to confirm storage device maintenance, select Yes.

Clearing the Game Data:
(Prior to clearing the game data, ensure that you back up any Save Data so it doesn't become deleted)
1. Press the Guide button on your controller, go to Settings, and select System Settings.
2. Select Storage or Memory.
3. Highlight any storage device, and then press A on your controller.
4. Select Games and Apps.
5. Scroll through the list until you find the game you want to clear the data, once you find it press A on your controller.
6. Delete any game related files which are not "save" files, if these files are deleted they cannot be recovered.
7. Once all of the files have been deleted, go back to the Xbox Dashboard Home.
8. Reboot the game.

If this is still happening let's try this on a second 360 to see if the same issue is occurring.

Cheers,

Daniel C.

I am going to delete my universe redownload and see how it works. If this works for anyone plz let me know if you r having freezing issues plz call 2k at 866-219-9839 or leave submit a ticket.

[Gronk4M13]

Good to see I'm not alone, as I just put my game in and the console said it was unreadable.

[Mr2Nice]

Got it to work

The problem is you can't have the title update on the same storage device as your wwe file. When I had both on my hard drive. Got the death freeze,but when I created a new file and put that on my usb and then moved the title file to my usb I was able to use my hard drive file, but when I tried to use my usb file it froze.

So save your Title File to a different storage device other than the WWE Universe you wanna use

[WWF80sKid]

I assume this is just something you do in your storage settings.

[WWF80sKid]

Moved it. Thought it fixed it. Edited an Elimination Chamber match. Then went to edit a triple threat, and it froze.

[Mr2Nice]

Quote: Originally Posted by Matt_GoBlue

Moved it. Thought it fixed it. Edited an Elimination Chamber match. Then went to edit a triple threat, and it froze.

Hmm that sucks

[WWF80sKid]

Quote: Originally Posted by Mr2Nice

Hmm that sucks

I gave up on the Universe Mode long ago.