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NHL 13 iOS HUT app broken?

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Old 09-19-2012, 05:10 PM   #1
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NHL 13 iOS HUT app broken?

I finally downloaded the iOS HUT app to my iPhone and can't seem to get it to work. GM connected tells me to join a league on the xbox. I've been in a league for a week. Ultimate Team just has the "play now" button greyed out so I can't even play it.

Spent 45 minutes with EA support and after clearing the cache on the xbox and reinstalling the update, it still doesn't work and "Sandeep" told me that their Email support team handles all iOS problems.

Anyone else having these app issues?
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Old 09-19-2012, 05:19 PM   #2
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Re: NHL 13 iOS HUT app broken?

I've been having a few connection issues but nothing like what you are suffering from.

Stupid question probably but you do have an EA account and you've followed the steps with regards to your EA account?

Description
NOTE: Before you login to the app, please make sure you have the correct settings for your persona.
• Go to easports.com and login
• Click the "Change +" button in the top-right corner
• Select the console you used to create a league.
• Re-login to the mobile app.

You need to create an online account on the console title before accessing the features in the companion app. Boot NHL® 13 with an online enabled console and follow the prompts. Please visit https://profile.ea.com if you need to reset your password.
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Old 09-19-2012, 09:05 PM   #3
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Re: NHL 13 iOS HUT app broken?

Ya my buddy was having the same problem and it had something to do with his EA/origin account. The play now button was just greyed out, so I'd look into that.
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Old 09-20-2012, 04:06 PM   #4
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Re: NHL 13 iOS HUT app broken?

if this was last night, the servers were all borked. try again today.
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Old 09-21-2012, 10:49 PM   #5
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Re: NHL 13 iOS HUT app broken?

App updated today and now it lets you pick which profile to sign in with - and now it works with my account! Pretty limited capabilities but still very cool.
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Old 09-23-2012, 11:27 AM   #6
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Re: NHL 13 iOS HUT app broken?

Is there an online website ala NCAA 13 Dynasty site for those of us dinosaurs that are still rocking a flip phone?

Nothing better than recruiting at work between classes (I teach and am network admin therefore....easports/dynasty is not blocked...hehehe) I'd love to work on my lines and stuff for my NHL Be a GM.

(And no, I'm not getting rid of my flip phone. I am where phones go to die and my phone is indestructible, even after running it over in my truck)
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