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Ever had somebody try to back out of a ebay transaction?

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Old 11-22-2009, 09:26 PM   #1
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Ever had somebody try to back out of a ebay transaction?

Here's the deal. I won an ebay auction for an audio receiver and paid for it. The seller sent me a request to cancel the transaction with some excuse that the search function wasn't working and potential buyers might have made it go for a higher price. I declined the request b/c I had no trouble looking up items and he should have set a reserve price.

Curious situation. If he's a stand-up person he'll go ahead a ship it. Not sure what the ebay penalty is for not living up to your end of a completed transaction. Obviously, I run the risk of getting some tampered electronics if he's still forced to ship.
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Old 11-22-2009, 11:57 PM   #2
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Re: Ever had somebody try to back out of a ebay transaction?

What is his return policy?
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Old 11-23-2009, 12:21 AM   #3
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Re: Ever had somebody try to back out of a ebay transaction?

Quote:
Originally Posted by chippered
What is his return policy?
What do you mean? Says buyer has 7 days after receiving it, to make a return for a refund.

He's basically trying to weasel out of not honoring the transaction b/c he didn't get make as much money as he was hoping. That's why they allow you to set a reserve price (costs extra)--which he didn't do.

That way you don't have to honor the closing bid.
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Old 11-23-2009, 10:58 AM   #4
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Re: Ever had somebody try to back out of a ebay transaction?

To be fair to the seller I don't think he is making excuses and trying to weasel out of the sell because he didn't get the price he wanted. Saturday Ebay did have a problem with their search feature not working because I tried a few times Saturday night to search for some items and nothing came up and it seemed to be a common problem for people trying to use Ebay on Saturday. So, it did potentially cost the guy some bids. http://www.dailyfinance.com/2009/11/...ils-for-hours/

Who knows if the item would have sold for more but, the guy has a legit beef with Ebay and not you though. I think he is within reason to ask you cancel the transaction but, ultimately he should go to Ebay and complain not that they will probably do anything about it. Did the auction end on Saturday?? If it did then I personally would put myself in the sellers shoes and cancel the transaction in all fairness to the guy. But, it's your call as you won the auction so it's up to you if you think the guy should pay for Ebay's problem.
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Old 11-23-2009, 02:18 PM   #5
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Re: Ever had somebody try to back out of a ebay transaction?

Quote:
Originally Posted by dunnyduns
To be fair to the seller I don't think he is making excuses and trying to weasel out of the sell because he didn't get the price he wanted. Saturday Ebay did have a problem with their search feature not working because I tried a few times Saturday night to search for some items and nothing came up and it seemed to be a common problem for people trying to use Ebay on Saturday. So, it did potentially cost the guy some bids. http://www.dailyfinance.com/2009/11/...ils-for-hours/

Who knows if the item would have sold for more but, the guy has a legit beef with Ebay and not you though. I think he is within reason to ask you cancel the transaction but, ultimately he should go to Ebay and complain not that they will probably do anything about it. Did the auction end on Saturday?? If it did then I personally would put myself in the sellers shoes and cancel the transaction in all fairness to the guy. But, it's your call as you won the auction so it's up to you if you think the guy should pay for Ebay's problem.
I can also vouch for the "unable to search" glitch. I was trying to find some stuff and it kept giving me an error, so I'd have to side with the seller.
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Old 11-23-2009, 02:44 PM   #6
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Re: Ever had somebody try to back out of a ebay transaction?

I got some cheap ps3 games because of the search error.

If he doesn't ship, just hit him with negative feedback, that's what it's there for. It's not your fault ebay messed up, if the sellers have any issue, they should take it up with ebay. Tampering or breaking the item because he didn't like the price he got would only make things worse on his end as a reputable seller.

Last edited by bkfount; 11-23-2009 at 02:53 PM.
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Old 11-23-2009, 02:53 PM   #7
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Re: Ever had somebody try to back out of a ebay transaction?

Is this a ebay store?

Just curious to see if you could perhaps get a different audio recorder at a discounted rate for doing the favor.

But, it's tough for both sides, so I can't really advise on what you should do.
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Old 11-23-2009, 05:27 PM   #8
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Re: Ever had somebody try to back out of a ebay transaction?

Update: Apparently, ebay will allow him to decline shipping without a penalty. He has made a counter offer that I add $18 to what I've already paid. These issues are why ebay has a Reserve Price and Buy It Now option. That way you get what you think you deserve. If not, anyone can decided hey, i didn't get enough so i'm not shipping.
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