PSN Login failure after putting Playstation in Rest Mode

[chris431]

In NHL25, if I put my PS5 in rest mode, then turn on the PS5, I lose my PSN login to NHL25 so I can't play HUT. I have to restart my PS5 again to get my PSN login active again. This is a problem for me because I play NHL25 via PS Remote play which needs the playstation in rest mode in order to connnect. This problem started when the last update (01.050.000) was applied. I don't if it's a coincidence or not.

[stlgamer09]

Quote: Originally Posted by chris431

In NHL25, if I put my PS5 in rest mode, then turn on the PS5, I lose my PSN login to NHL25 so I can't play HUT. I have to restart my PS5 again to get my PSN login active again. This is a problem for me because I play NHL25 via PS Remote play which needs the playstation in rest mode in order to connnect. This problem started when the last update (01.050.000) was applied. I don't if it's a coincidence or not.

I leave mine on rest mode too and haven't had any issues. Have you checked your settings for sign on?

[chris431]

Quote: Originally Posted by stlgamer09

I leave mine on rest mode too and haven't had any issues. Have you checked your settings for sign on?

I'm not sure what account setting you are referring to. When I check my log in status in the playstation menu (just to the left of the power icon)while in NHL25, it shows green and says I'm online. However, I still can't access HUT after having the playstation in rest mode.

[stlgamer09]

Quote: Originally Posted by chris431

I'm not sure what account setting you are referring to. When I check my log in status in the playstation menu (just to the left of the power icon)while in NHL25, it shows green and says I'm online. However, I still can't access HUT after having the playstation in rest mode.

If you go to system settings and power saving then select Features Available in Rest Mode. Make sure the correct features are turned on.

Do you get a message or anything when you try? You obviously have connection or you wouldn't even see the PS screen.

[chris431]

I checked Rest Mode settings and Stay connected to the internet is turned ON, Enable turning on PS5 from Network is turned ON. Enable turning on PS5 from Spotify is off. There is just something wrong with my actual account, but only for NHL25. I wish there was some way to turn on auditing for the login process after turning on the PS5 from Rest Mode, to see what the failure is.

[stlgamer09]

Quote: Originally Posted by chris431

I checked Rest Mode settings and Stay connected to the internet is turned ON, Enable turning on PS5 from Network is turned ON. Enable turning on PS5 from Spotify is off. There is just something wrong with my actual account, but only for NHL25. I wish there was some way to turn on auditing for the login process after turning on the PS5 from Rest Mode, to see what the failure is.

No error codes?

Maybe screen record and post it to get a better understanding.