MLB 14 The Show Available As Day 1 Digital Download Available to Download Now (PS4)

[nuckles2k2]

Quote: Originally Posted by NateAndStuff

Waited over a half hour for a live chat with support just to get this: Status: Canceled There are no agents available to chat with you right now. Please try again later. Awesome.

Live Chat with Sony is borderline useless.

I've always had better success w/ calling them.

[HozAndMoose]

You guys act like you have never seen a technical issue before. Ever heard of GTA online? Much worse than this.

[WalkingSnake]

Quote: Originally Posted by HozAndMoose

You guys act like you have never seen a technical issue before. Ever heard of GTA online? Much worse than this.

The offline mode was still playable.

I'm not upset over technical issues. I'm upset over lack of communication from Sony. You have customers with their money in your hand. I'm patient and cool with waiting –*but I'd at least like to know when I can expect things to get better.

[SoMiss2000]

Quote: Originally Posted by copswithguns

FWIW I was able to get a refund. Talked to someone via Sony's chat and they tried to talk me into waiting for a fix as they were "working very hard" to get it going. I told them no chance, been a PS user for 18 years and this is completely unacceptable. Got a confirmation number from them, went to WalMart, got a hard copy.

Should have waited.

Sent from my Samsung Galaxy S4

[Josh_Vargo]

Anyone having any luck here in the United States? I went and picked up a hard copy. Currently downloading at 55%. Opening video is awesome. Im waiting in queue to get my money refunded through PSN. If you advertise a 12:01am EST download time and after 12 hours you're still not getting anything. They should feel stupid. FAIL. Happy gaming friends

[SVCbearcat10]

Quote: Originally Posted by Domi_Flow

don't come at me saying that the show and Sony are to different thing when the show is made by SCEA (Sony Computer Entertainment America)

Let's keep calm a little bit. They are two completely separate things. It's like blaming the TV division for this too. Yes, they are owned by Sony; however, they have no control over the department that handles PSN nor does that department have control over the San Diego studio.

Ramone has stated earlier that it is not on their end. There is no reason not to believe him as he has never lied to us before or a reason to start. It's really just poor planning and marketing. It happens in every business.

Does it suck... yes. Should you be upset... you have every right to be. If it the fault of every single employee of Sony, especially the game developer... not at all.

[Domi_Flow]

Quote: Originally Posted by nuckles2k2

Yea, but there was no indication that The Show would be a game available for pre-loading. We all hoped it was, but that's our assumptions & hopes. And the game was available for pre-order before the date for the 1.70 firmware was even announced. We're all frustrated, but this was....I don't even know.

you are right about that, it was our assumptions & hopes

[Dude731]

Quote: Originally Posted by Jello

Sort of. But then again they advertised that the game would be available at 12:01am est at the point of sale. So, I don't think it's unreasonable to say they actually owed us that (or something reasonably close to it).

I get it, i really do. If I had ordered digitally I'd be pretty annoyed, but I wouldn't expect Sony to do anything to compensate me. I believe they will have the game available today as promised, but I understand why people feel the way they do.