NCAA Football 12 Title Update #2 - Waiting on Approval From Microsoft and Sony

[LoganSf]

Quote: Originally Posted by SECElite3

One word "Haumiller"

Haha I can tell you really have it out for this guy judging by some of your other posts. And I don't blame you one bit.

[jfsolo]

Quote: Originally Posted by aksumite

I think we need to ALL start blasting the EA customer service line at 650-628-1001 begin_of_the_skype_highlighting 650-628-1001 end_of_the_skype_highlighting 650-628-1001 begin_of_the_skype_highlighting 650-628-1001 end_of_the_skype_highlighti No BS needed. We were told on Aug 2nd on this page http://www.ea.com/ncaa-football/blog/title-update-2 ....that we would be kept updated ON THAT BLOG. Well today is September 6th and that blog has NOT been updated since Aug 2nd. So it's one thing to need a patch. But misleading us about keeping us informed is completely unacceptable. We DESERVE to know EXACTLY when that patch should be expected FROM EA itself. Why should we have to try figure it out ourselves? The squeaky wheel gets the grease, unfortunately. CALL EA NOW at 650-628-1001 begin_of_the_skype_highlighting 650-628-1001 end_of_the_skype_highlighting begin_of_the_skype_highlighting 650-628-1001 begin_of_the_skype_highlighting 650-628-1001 end_of_the_skype_highlighting end_of_the_skype_highlighting

As I've said before, and will continue to say, this is why it was foolish of them to release that blog when they did. It was an even bigger mistake to imply any particular release date. When something goes wrong, and it often does, you get people feeling like they've been mislead.

Calling them now is pointless. They said last week that Sony/Microsoft had the patch for certification. It was then out of their hands. Some folks here just decided that that process would or should only take one week. Maybe it will come out later today, but having an expectation that is would, instead of just being hopeful, wasn't the logical read.

[SECElit3]

Quote: Originally Posted by LoganSf

Haha I can tell you really have it out for this guy judging by some of your other posts. And I don't blame you one bit.

Eh... I wouldn't say I have it out for him, but I do hold leadership accountable. I am not one to call for the job of another, however, the issues we have encountered with the game this year, represent a trend we have seen take place for the last 3 years..... all under his watch.

The man should be taking effective communication courses, and most certainly needs to learn how to appreciate his customers.

[mattbooty]

Quote: Originally Posted by SECElite3

Eh... I wouldn't say I have it out for him, but I do hold leadership accountable. I am not one to call for the job of another, however, the issues we have encountered with the game this year, represent a trend we have seen take place for the last 3 years..... all under his watch. The man should be taking effective communication courses, and most certainly needs to learn how to appreciate his customers.

Unfortunately, his primary purpose is to make a game that sells as many copies as possible. They sold a lot more this year than last. As far as EA suits are concerned, he is doing his job effectively. Until they start losing money or sales trend downward for a few years he is a "success" in their eyes, regardless of how frustrated with the game we become.

[Amoo316]

Quote: Originally Posted by mattbooty

Unfortunately, his primary purpose is to make a game that sells as many copies as possible. They sold a lot more this year than last. As far as EA suits are concerned, he is doing his job effectively. Until they start losing money or sales trend downward for a few years he is a "success" in their eyes, regardless of how frustrated with the game we become.

This actually doesn't hold true if they sell more games, but end up with 5 times as many customer complaints because of the quality of the finished product people expected when they purchased in record numbers this year.

[bonannogiovanni]

The waiting on approval is taking too long. How do we know if MS or Sony rejected it and sent it back to EA?

[novadolla]

How much longer do we have to wait for this patch to come out? Online dynasty is a mess, The game was released on the July 12th and it is now September 6th and this is unbelievable when you sit back and think about it.

[Solidice]

Quote: Originally Posted by bonannogiovanni

The waiting on approval is taking too long. How do we know if MS or Sony rejected it and sent it back to EA?

It'll probably never be announced if that happened.