"Please obtain a document from an unbiased third-party..."

[M GO BLUE!!!]

I purchased 200 slim jewel cases off ebay. When I received them, 82/200 were damaged. I wrote to the selling company who was very courteous, requesting photos showing the damage. They then informed me that UPS would be contacting me regarding picking all 200 up for return, and I would recieve a refund once they received the return.

I never heard from UPS, then the seller never responded to any more of my emails. I filed a claim with paypal and received an offer of $14.36 for a partial refund. I turned it down, since I purchased from another seller another 200 when I was asked to return all 200.

Now in order to procede, Paypal sends this:

Please obtain a document (such as an estimate or invoice) from an unbiased
third-party, such as a dealer, repair shop, appraiser, or another
individual or organization that is qualified in the area of the item in
question (other than yourself). This document should detail the extent of
the damage or clearly explain how the item received significantly differs
from the item advertised. Please do not proceed with any repairs or
alterations to the item, as doing so will limit PayPals ability to
successfully resolve your claim, and may result in the cancellation of your
dispute. If possible, the document should include a serial number and
description of the item, and the dollar amount required to complete the
repairs necessary to correct the damage. This document must be on
letterhead that includes the name, address, and phone number of the
individual, business, or organization so that PayPal may contact them if
necessary.

An appraisal of damaged jewel cases? WTF?

Looks like I'm completely screwed...

[Pumpy Tudors]

I'll write you one, baby.

[PackerFanatic]

I would consider Pumpy a qualified individual. Go for it!

[M GO BLUE!!!]

Originally Posted by Pumpy Tudors

I'll write you one, baby.

Do I need to schedule a meeting?

[CraigSca]

Does his letterhead say "Pumpy Tudors"? Sounds reputable to me!

[Eaglesfan27]

Originally Posted by M GO BLUE!!!

Do I need to schedule a meeting?

Don't go to the basement for your meeting.