If you are using Kodak Easyshare software and getting device errors

[sachmo71]

For the last few months, I've been getting an error when using my Z760 Kodak camera. Usually, the error came back as a general USB error, but today the software finally refused to play at all. Everything would hook up as far as USB, but each time I would access the camera I would get an error "Cannot get Device information".
I was about to go get a new dock, but decided to search around. Here's what I found.



Win XP Pro SP2 with limited user account results in "Cannot get device information"
Using the latest Kodak EasyShare v6.4
It took me a long time but I've got it working with restricted user account.
I've found the following kb article from Kodak's site:

To switch from the Kodak driver to the Windows driver, do the following:

Connect the camera to the computer.
Turn on the camera.
If you are using a Kodak camera or printer dock, do the following:
Place the camera on the dock.
Press the Transfer button.
Click Cancel in any windows that appear.
Open the Device Manager:
Right-click My Computer and select Properties.
In the System Properties window, select the Hardware tab.
Click Device Manager.
Click the plus sign (+) in front of imaging devices (or under Kodak camera if you are using a version of Kodak EasyShare software earlier than 3.0). The camera appears.
Right-click the camera and select Update Driver.
When Can Windows connect to Windows Update to search for software? appears, select No, not this time.
Click Next.
Select Install from a list or specific location (Advanced), and then click Next.
Select Digital Still Camera, and then click Next.
When the program selection window appears, select Kodak EasyShare software.
Select Always use this program for this action, and then click OK to transfer your pictures.
NOTE: This procedure prevents future uploading of files or information to the camera, including firmware, address book updates, and new albums features.



Apparently, their driver sucks. So much for easy...