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Are Console Developers Doing Enough to Punish Cheaters?
A Brief History of "Valve Anti-Cheat"


Gamers who have some experience playing PC games are undoubtedly familiar with Valve Corporation and its homegrown anti-cheat client.

Valve's innovative "VAC" (Valve Anti-Cheat) has gone through two iterations -- the marginally successful VAC1 and the industry-leading VAC2 -- since its implementation into the classic online shooter, Counter-Strike, way back in 2002.

The service has done so well that, if one was to name any of the most popular PC shooters right now (Left 4 Dead, Team Fortress 2, Counter-Strike, etc.), there is a good chance that it is being "watched over" by Valve's VAC client.

In the PC-gaming world, the influence of VAC now extends outside the home base of Valve. Third-party developers have begun licensing the client for use in their own online games, whether they are in charge of "indie projects" like Red Orchestra or responsible for big-name franchises like Tom Clancy’s Ghost Recon series.

The reason for the client's popularity -- and the major thing that separates VAC from other anti-cheat clients like Punkbuster -- is that when VAC catches a player cheating, that person's punishment is a lifetime ban from the dozens of VAC-supported titles running on that particular game engine, which are separated into two major groups:

"Goldsource Engine" games (Counter-Strike, Half-Life, Day of Defeat, Team Fortress Classic, etc.)

and

"Source Engine" games (Team Fortress 2, Left 4 Dead, the "Source" versions of Counter-Stike et al.)

Once banned, the account user can no longer play on the thousands of official VAC servers because the offending account will only be able to connect with the "leper’s community" of non-VAC servers, which make up about 5 percent or less of the servers in most every game's community.

Sweet Justice
Image: TinyPic.com


Essentially, the cheater is completely cut off from "legitimate" online gaming, unless he/she creates a new account and rebuys all his/her games.

Why VAC Works

At first, Valve's "zero tolerance" policy may seem like it is counterproductive to building a large audience of players. But as the success and longevity of series like Counter-Strike, Day of Defeat and Team Fortress continue to prove, a little policing can go a long way towards creating strong, lasting game communities.

Fallacy #1: Permanently banning cheaters is bad for business.


In the PC world, many cheaters who have had their accounts "VAC banned" have simply gone out the next day and loaded up a new account. In these instances, banning cheaters actually helped companies sell games.

Even if the cheaters do not become returning customers, kicking them out of the online arena still improves the general health of the gaming communities that the cheaters were damaging. And the "healthier" a gaming community is, the more likely it is to grow via word of mouth, which should attract new players.

In contrast, the more a community becomes overrun with cheaters (see: NHL 09 on the Xbox 360 and PS3 pre-patch), the more likely it becomes that legitimate players will spread negative word of mouth about the game or just stop playing it entirely -- both of which can drive online communities to an early extinction.

Clearly, the unfounded theory of "banning cheaters is bad business" does not apply to Valve games, which have become, next to Blizzard Entertainment’s Warcraft/Starcraft/Diablo franchises, the most popular PC games online.

Console Gaming Becoming the Cheater's Safe-Haven?

So if Valve can have so much success using a "zero tolerance" policy of enforcing cheating in its games, why can't console developers start sending out harsher penalties to offenders in their games?

After all, there are plenty of cheaters to punish. Simply take a look across the spectrum of this year's high profile online games and you will find many of the communities have, at one point or another, been damaged, if not completely ruined by cheaters and glitchers.

Case #1: Madden NFL 09 (Xbox/PS3)

The Crime

If you tried to play Madden 09 online at any point during the first two months of its release, you probably ran into one of these guys: the direct snapper. Thanks to this glitch, players could move the ball down the field at will, and defenses were powerless to stop it.

The Punishment

Despite EA saying it had the records of every play being run online and would punish players who were found to abuse the direct snap glitch in ranked online games, only a few of the glitchers actually had their records reset. In the end, many of them escaped punishment, and it was almost as if nothing had ever happened.

Would harsher penalties on console gamers lessen the number of cheaters who are ruining the online experience for "legit" players?
Image: TheXBLN.com

Case #2: Battlefield: Bad Company (Xbox 360/PS3)

The Crime

Another recent EA game, Battlefield: Bad Company, shipped with an exploit that allowed players to build experience at a ridiculously fast rate by repairing overturned vehicles. Players using the "repair glitch" were able to max out their rank (and unlock all the best guns) in a matter of hours, not weeks, like the developers had intended.

Even worse than the competitive advantages that these "boosters" gained from unlocking the best guns, was the negative effect these players had on their teams while they were boosting. In a game that demands teamwork and coordination to complete objectives across huge, detailed maps, a single teammate who is not participating in the fight can make things extra difficult for the rest of team.

However, since "boosters" tended to travel in packs, the more likely scenario at the time of this exploit's peak was to have entire squads boosting, leaving the half or so "legit" players on a team with virtuously no chance of completing the round's objective and winning the game.

The Punishment

Much like the Madden 09 situation, a small number of Battlefield players had their ranks reset and their weapons taken away, but a large number of cheaters got to keep their ranks/rewards.

Case #3: NHL 09 (Xbox 360/PS3)

The Crime

By far the worst offender on this list, NHL 09 is a game that had been essentially unplayable online since users found a way to boost all their created player's stats to the superhuman 99 level.

The frequency of "juicers" was so high prior to the game's second patch that it became almost impossible for legit players to find an online matchup in which they were not at a severe disadvantage before the puck even touched the ice.

In addition to the rampant "juicing," "win-trading" and "stat-padding" have also severely compromised the integrity of NHL 09's online leaderboards. And, unlike the "juicing," this instance of cheating has not been accounted for at all in the latest patch. Players are still able to take turns letting each other put up ridiculous 30-point games in order to artificially enhance their stats.

The Punishment

As of this writing, there are no penalties being handed out to the people who had previously helped ruin the NHL 09 online experience for the past two to three months.

Teams who have cheated their way into the upper divisions (or worse, into position for the playoffs) are not being penalized. Players who have "juiced" or "win-traded" their way onto the top of the leaderboards are not getting their stats reset.

The "juicing" glitch is not even getting fixed, really. All that is being done as of now is that players who try to enter online games with "performance enhanced" attributes will have those attributes dropped back down to legal levels when they actually get into the game.

What Kind of Message are We Sending to Our Kids?

So tell me, console developers, why are you guys such softballs when it comes to dealing with cheaters?

Why can't you guys be more like the PC developers and give these cheaters what the really deserve: a lifetime ban to their Xbox Live/PSN account, which will show these kids that cheating is never OK -- not even if "everybody else is doing it" or if it is "the only way I can compete."

Why, instead, are console developers like so many of today's out-of-touch parents: complete pushovers who only end up raising kids with a false sense of entitlement.

Sounds a lot like the Xbox Live community, eh?

Fallacy #2: Cheating can never be completely stopped, so why waste time trying to deter it?


For the same reason that our community's real-life police officers are paid to do their job: to make life more enjoyable for the rest of us, even if they can never make the common citizen's life completely crime-free.


Member Comments
# 1 Methlab @ 03/19/09 01:57 PM
GReat article. But from a guy who is about to purchase NHL09, should I pass? Is the online unplayable, because that is all I care about.
 
# 2 jyoung @ 03/19/09 02:24 PM
NHL '09 has been cheater-free since the patch that came out a few weeks ago, so you don't have worry about them affecting your online experience.

2 or 3 months ago, however, it was a totally different story; the game was, as the article says, unplayable due to the rampant cheating.

For EA to completely ignore the impact that those cheaters had on the online experience during that time is a disservice to all the honest players in the game's community.
 
# 3 sb24 @ 03/19/09 04:51 PM
Well once we get those websites that sell guides to glitching games (just saw maddens), the developers should be able to stop that. If you have a guy showing you that they make the qb stand in front of the line by doing xxx, then you should be able to stop that. I dont program games, but going off released patches, they can correct errors after the game was shipped. I know you will never catch everything, but when there a guide on how to glitch, cant you put things in place to stop those glitches?
 
# 4 Matt Diesel @ 03/19/09 06:13 PM
I dont understand the mentality of video game cheaters. What does it provide them? How exactly is it fun to cheat? It takes away the whole purpose of the game. 'Game' being the operative word here.
 
# 5 jyoung @ 03/19/09 06:36 PM
The mentality is "win at all costs"--only winning matters--that's what people are taught these days.

And because there are no "costs" when it comes to cheating in console gaming, the cheater's mentality prevails.

As many parents as are content to let video games raise their kids these days, maybe it's time for the console developers to realize that they need do a little parenting themselves and teach these kids a lesson about integrity.

Cheating needs to have "costs," otherwise, it will continue to dominate and ruin the online experience for people who play their games the right way.
 
# 6 CreatineKasey @ 03/19/09 08:18 PM
You hit the nail on the head with the entitlement generation. It seems like so many youth in this generation feel entitled to everything without earning it. Along with this they fail to abide by powerful values that guided our society for centuries. It saddens me to see this attitude and I really strive to not be associated with it, as I'm only 22 and am within this "spoiled brat" generation.
 
# 7 rockchisler @ 03/19/09 08:22 PM
Quote:
Originally Posted by Matt Diesel
I dont understand the mentality of video game cheaters. What does it provide them? How exactly is it fun to cheat? It takes away the whole purpose of the game. 'Game' being the operative word here.
Low self esteem, they need to cheat to win because they are not very good so when they win, it to them makes them feel good. Perfect example Bernie Madoff had a interview last year and one of the questions was "How does it feel to be a Billionaire"? His response was "It feels really good" Come on you dork you bilked Millions upon millions from your investors, and your wife was the bookkeeper and she doesn't want her funds taken away? Please..Sorry off on a tangent.
 
# 8 tril @ 03/20/09 03:55 AM
I never understand why folks cheat on a video game, especially when one can always continue playing if they lose.

But, I also fault the developers. The rules, point system, power-ups and player rankings in on-line games should be overhauled.

A system should be in place where everyone is neutral. This is where mastering a game comes in handy. 1on1, 5on5 should literally be like playing a game of chess or checkers. the only advantage comes from the gamers skill level, not because he assembled a team of all star players (Kobe,Lebron, etc), or gathered up the most power ups.

These sports titles already have the mechanics in place. running plays, signature shots, etc, should all be based on the users ability.

A war game should be about progressing through the game without power ups. Knowing how to use the virtual landscape and using the weapons should be the only advantage a gamer has.

long story short get rid of all the artificial bs in on-line games.
 
# 9 Ruffy @ 03/20/09 04:34 PM
Good write-up!

I really agree with the poster that making extra names should be detered. Each Ps3 should have a limited number of names you can make for it.

Anyy ban should be tied to the console and not just a user name.

Greater mod control in online games.....the messages punks send me on the PSN network is laughable.....in fact im going to start a blog where I post them after taking a photo of them to post.

I have no problem losing 100 games in a row as long is the game is played fair....money goals, and plays makes some games unplayable online.

More sports games need to follow the Shows lead with moderation, updates and player banning. Its by no means perfect but when most games push online play as a huge selling feature...it needs to be supported!
 
# 10 jyoung @ 03/20/09 05:05 PM
abiner:

I'm not sure that I'd put NHL '09 rank-exploits in the same category as the type of cheating that was going on before the second patch (players juicing their players up with 99 ratings).

To me, it's one thing to try to cheat a rankings system (and let's be honest, has any sports game ever had a ranking system that couldn't be exploited?), but it's on a whole 'nother level when you're exploits are giving you a distinct, competitive advantage on the court as a result of glitches in the game.

In a perfect world, both types of cheating would be policed, but for now, I think that policing the cheats that directly affect the competitive balance in gameplay should be given more attention than trying to police these games' imperfect ranking systems.
 
# 11 All Day CP3 @ 03/20/09 10:28 PM
Quote:
Originally Posted by rockchisler
Low self esteem, they need to cheat to win because they are not very good so when they win, it to them makes them feel good. Perfect example Bernie Madoff had a interview last year and one of the questions was "How does it feel to be a Billionaire"? His response was "It feels really good" Come on you dork you bilked Millions upon millions from your investors, and your wife was the bookkeeper and she doesn't want her funds taken away? Please..Sorry off on a tangent.
The reason they cheat to win is because of the grand prize at the end of the road. Look at Madden for instance. A $50k grand prize to the winner of the Madden Challenge. This is why there are a very high amount of cheaters. If there is money involved, there's cheaters involved.
 
# 12 All Day CP3 @ 03/20/09 10:32 PM
Quote:
Originally Posted by tril
I never understand why folks cheat on a video game, especially when one can always continue playing if they lose.

But, I also fault the developers. The rules, point system, power-ups and player rankings in on-line games should be overhauled.

A system should be in place where everyone is neutral. This is where mastering a game comes in handy. 1on1, 5on5 should literally be like playing a game of chess or checkers. the only advantage comes from the gamers skill level, not because he assembled a team of all star players (Kobe,Lebron, etc), or gathered up the most power ups.

These sports titles already have the mechanics in place. running plays, signature shots, etc, should all be based on the users ability.

A war game should be about progressing through the game without power ups. Knowing how to use the virtual landscape and using the weapons should be the only advantage a gamer has.

long story short get rid of all the artificial bs in on-line games.
The way the rankings are set up online is horrible. For instance, the more you play online in Madden (and win), you'll easily be able to sit on top. But for those that don't play as much basically have no chance what-so-ever to get to the top. They need to make the ranking system online more of a ladder for sports games. Where if you beat the #1 seed and you're #10, you move up half the distance or 25% of the distance to that spot. Somewhere they have to make these rankings open to people who have time and people who don't have time, so everyone can enjoy the rankings.
 
# 13 seriousluboy83 @ 03/22/09 06:29 PM
hell no they dont do enough especially EA
 
# 14 F1N1SH1M @ 03/23/09 03:51 PM
In the case of MLB 09 they are not doing a good job of slamming the door on cheating. This is a link to the game history of the number 1 ranked player. [http://mlb09ps3html-prod.sc.online.scea.com/MLB09/game/game_player_results_web.php?AccountName=tinour2muc h] If you notice his game playing time vs. his opponents its 1 inning and done for most of his games. A great majority of the players in the top 100 share these types of games because they are creating zombie accounts and giving free wins to their fellow cheater punks.

What is the purpose of creating these web sites to track online leaders and statistics if you let the cheating run rampant? The game has been out for 3 weeks and it is painfully obvious who the cheaters are if you check out the leaderboard and access the last page of zombie accounts. Input those accounts into the game history section, look at their common opponents and bingo you have most of your culprits. How much time and effort does it take to carry out this process and then proceed in freezing the accounts of these losers? Are they operating on FBI criminal investigation time or what?

I agree Madden is a joke and after last years debacle I wont even bother purchasing it next year. I dont understand how you could even have a national tournament based on that game. I watched a final on ESPN that took place in some resort town that featured two schmucks playing each other using the same team, the Cowboys. That game has turned into a disgrace and an embarrasment to sim sport gamers.

If MLB the Show could figure out a way to clamp down on these cheaters they would be able to garner more revenue by creating tournaments themselves. Hitting vs pitching is all it would come down to unlike in Madden that has teams filled with All-Pros (Cowboys) that cant be stopped unless Billy from the LD class is using them vs Dr. Madden Exploit who has the Lions.

Baseball is such a beautiful game that has had very minimal changes since its introduction to society. I love how Steve Stone (our new White Sox TV color analyst alongside Ken "Hawk" Harrelson) breaks down pitching to its simplicity. For example he has often mentioned the best way, that has not changed since baseballs inception, to get hitters out is high and tight or low and away no matter the hitter. Harrelson also talks about hitters "expanding their zone" or "zeroing in on a location". Im sure other announcers you all have listened to speak about these exact topics. Now to get back to my point, if you apply just those two simple concepts regarding hitters and pitchers and field the ball every player has a chance no matter the matchup. All you need is some pretty good hand eye coordination. Now if you are playing against a person with similar or greater skill than you in those areas I wouldnt recommend using the Orioles if they have the Red Sox.

In a tournament atmosphere one of the few things that could be counted as an exploit that would have to be eliminated is speed pitching (not giving the batter a sufficient amount of time to prepare for the next pitch) because that heavily favors the pitcher especially if they are using a pitcher who throws very hard. Two televisions or monitors back-to-back would take care of opponents seeing pitch location. Other than that there may be a thing here or there I may be missing but I can see a show tournament surpassing madden even though you dont have the XBOX community although reading some responses to an article written on this site regarding titles that sell consoles that may not be a problem. Until then I will continue to enjoy The Show 09 playing against my buddies and some of the relatively few sim players online along with the RTTS and Franchise mode.
 
# 15 sportyguyfl31 @ 03/25/09 02:12 PM
Developers could not care less. A classic case in point are those turds on the Madden Challenge.

Have you seen these people? Every year, EA rolls these life losers: guys who play this game for 5-6 hours a day and these clowns are PROUD OF IT.

They put on a dog and pony show, and have them showcase all of their money plays. They even did a segment before the madden challenge, in which these guys would play the developers and demo their "money plays"


Game developers do not care one bit about the sim aspects of the sport. The best we can all do, Is play these games head to ehad with a group of folks who want to play like sensible human beings.
 
# 16 Cusefan @ 03/29/09 10:18 AM
Personally, I would relish the opportunity to ban cheaters. But my solution for EA:

create a website to report Cheaters. Certain people would play games with these cheaters and if they were found cheating they would be banned from EA servers for a certain amount of time.
 
# 17 dezznutz1001 @ 04/28/09 05:27 PM
Can u blame people anymore for cheating? These days if you chet and get away your a savant. if ou get caugth "well shame on you" The hypocrisy of those in the media that perpetrate this even more for ratings

Kids saw Bill Belicheck get away with it with all his Super Bowls intact.

Also a lack of judea-christian principles, which are the values and beliefs which this country was founded on.
 
# 18 ANDROMADA 1 @ 05/08/09 04:00 PM
I blame Nintendo and super mario bros. It all started with that up,up,down,down,left,right,left,right,A,B,START... lol Cheating was encouraged and even promoted when playing the CPU.Somehow it morphed into sports gms and other types of online multiplayer gms.The feedback systems need to be revampted and no I dont think the console devs are doing enough.I have and continue to file cheating complaints on XBL and not one person that I know of has ever had the account suspended.
 
# 19 secrt ag3nt man @ 05/15/09 04:11 AM
what is some buys a systems and gets accused of cheating thats messt
 
# 20 PantherBeast_OS @ 06/14/09 08:34 PM
Well Microsoft is already covering the live part by banning anyone caught cheating. But ps3 online I ain't sure about. But there is only so much these companies can do. No matter how much the companies do to keep cheaters offline. The cheaters will always find new ways around it. No matter what the companies do. They will never stop them. They will slow them down some. But completely stopping them is not really going to happen.
 

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