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A Look at EA's Marketing Hype Machine

The first thing I thought when I heard EA Sports would be partnering with Blue Ribbon for the new NCAA Basketball 09 game was: Is this a real news story, or is this a marketing ploy by EA to bring attention to its game? To be fair, I’m sure it was a little bit of both.

It’s suspicious to me how EA announces such a feature/partnership at this time of the year since it could impact the game in tremendous ways as far as strategy is concerned; did EA land this partnership when developers started working on this title approximately 10 months ago when development began or not? Of course, I am perhaps being a bit naiveté to think in those rational terms, because most probably believe this is a full-on marketing tactic by EA that was created to develop hype and gain some publicity on gaming sites. So, I suppose it wouldn’t surprise me either if this feature was in the works many months prior to the recent press release.

EA Sports has phenomenal marketing teams. Every year EA gets its customer base and other constituents alike to believe that this is the year its game will have unprecedented realism. EA hypes something up -- in this case the company exclusively partners with coaches and players and pastes them in video clip previews and screenshots bit by bit, thereby making us come back for more month by month. Using these exclusive rights, consumers are drawn in by the logos, jerseys and players of their favorite teams that they want to emulate in video game form.

Sports consumers are not a unique phenomenon; the passion and love they possess for a game can be taken advantage of, and as any corporate giant should, it studies these consumers and it creates campaigns that draw them in. Even the readers of OperationSports.com, a fan base of sports video game consumers who understand the monopolies that game giants possess, are vulnerable to such tactics. We at OS derive the most complex theories and conspiracies about how the corporate bullies muscle over other third-parties, yet we too are guilty of buying into the hype –- and that’s OK -- because the hype and the marketing strategies aimed at us are aimed at our personalities, our passions and our perceived needs related to the sports we love.

To EA’s credit, its marketing strategies and business practices are working. The company has found the formula for success and hasn't swayed after years of dominance in the sports sector of video-gaming.

Which just goes to show you that EA capitalizes on its market as well as any company in the entertainment sector. It’s worth mentioning that EA’s business has been a direct beneficiary of market policies and regulations that have been abused as of late; buying up more than one major license agreement, thereby leaving little room for third-party developers to make any headway in this huge market segment.

To EA’s credit, its marketing strategies and business practices are working. The company has found the formula for success and hasn't swayed after years of dominance in the sports sector of video-gaming. Last week’s TNT broadcasts featured masterful ad campaigns for NBA Live 09. The exclusive two-minute ads displayed the NBA’s most recognizable teams and players, and showcased the capabilities of NBA Live 365 "Made Fresh Daily." The color, the music and the flash of real-life highlights -- mixed in with in-game footage -- was a good indicator of the power EA's marketing campaigns possess. The commercials were exciting, upbeat and created a positive vibe that probably made some consumers want to go out and buy the game. Basically, the ads did everything good marketing should.

Don’t get me wrong. It's OK to be loyal to a company or a game series, but take a long look at what you're doing next time you purchase one of these EA Sports titles and just become more self-aware.

Sunday NFL Countdown on ESPN even features a virtual game room of life-sized Madden characters that are used to demonstrate player’s real-life skills. It’s marketing at its best, and it is deadly.

The but here, and it’s a big but (I'm talking Kim Kardashian big), is that we have seen it all before. We’ve been promised better gameplay, and have been promised that there will be revolutionary game controls and strategies that are supposed to mimic real-life signature styles. The only thing is that EA hasn’t delivered on the hype machines it has built consistently enough, leaving fans wondering when the "comeback" year for some series will be.

Don’t get me wrong. It's OK to be loyal to a company or a game series, but take a long look at what you're doing next time you purchase one of these EA Sports titles and just become more self-aware.

The truth is EA is a very powerful and successful company and it is here to stay. The funds EA possesses allows it to plaster Madden all over ESPN on Sunday mornings; and while it’s entertaining, it can be frustrating to see EA's marketing tactics slammed in our faces. Some of EA's games have been great, but we cannot predict the level of quality in a game via the new features marketing teams are presenting to us. All I have to say is don’t believe the hype so easily, because at the end of the day, companies have the red dot aimed on you -– and their ammo is the hype and anticipation they all try to build before a game launches.


Member Comments
# 1 DubTrey1 @ 11/05/08 11:27 PM
IMO, EA has done a great job of duping the "casual gamer" into buying their games. I know many of us are critical and have been for quite sometime, but you cannot deny that they are a powerhouse in marketing and know how to produce enough buzz, eye candy and innovative marketing devices to pull in buyers. The unfortunate part of this is that the biggest flaw is that is they would spend the effort on the games themselves, perhaps their marketing efforts would be validated by actual games that are better than 5.5', 7.0's etc.
 
# 2 spit_bubble @ 11/05/08 11:51 PM
Consumers, especially American ones, are one of the most powerful forces on the face of the earth...

If only they knew that...
 
# 3 taiketsu @ 11/06/08 06:30 AM
Quote:
Originally Posted by koshi
Consumers, especially American ones, are one of the most powerful forces on the face of the earth...

If only they knew that...

Many of us American consumers would like to believe that, hence, the popular saying, "the customer is always right!" Unfortunately, we're also suckers for slick marketing and we have no self control.

Case in point, how many times have you read a post on a game-related forum of someone complaining how a game from EA was so poorly executed that they will 'never' buy a game from them again? Yet, their sales continue to soar.

To all the fans of the alternative sports gaming franchises, namely, nfl 2k fans: do you realize that if you stop buying EA games it will eventually not be cost effective for them to purchase exclusive gaming licenses? They would actually have to create decent games to earn your sales.

To be fair, EA has certainly made strides with the FIFA, NHL, and even the NBA Live franchise. I don't think it's a coincidence that their most improved annual titles are the ones with the stiffest competition.
********>*w**
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# 4 asu666 @ 11/06/08 11:01 AM
"Every year EA gets its customer base and other constituents alike to believe that this is the year its game will have unprecedented realism."

Truer words have never been spoken.
 
# 5 asu666 @ 11/06/08 11:09 AM
Quote:
Originally Posted by koshi
Consumers, especially American ones, are one of the most powerful forces on the face of the earth...

If only they knew that...
Consumers are sheep being led to slaughter. What did Bush say after 9/11? "Go out and shop." It kind of sounds like someone telling a drunk to have another.

The reason we are in a financial mess right now and our government owes over 10 Trillion dollars to other countries is because we all have to have the new shiny item, even if we don't have the money to pay for it. Debt is a legal form a slavery because we willingly enter into it. Oh by the way, 10 Trillion Dollars works out to over a quarter-of-a-million dollars owed by every man, woman, and child in the United States. EA is just the shiny example in the video game industry of a corporation that makes people think they need something.
 
# 6 PaulZweber @ 11/06/08 11:31 AM
The Outstanding Public Debt as of 06 Nov 2008 is $10,572,829,562,938.84

The estimated population of the United States is 305,044,972
so each citizen's share of this debt is $34,659.91.

The National Debt has continued to increase an average of
$3.87 billion per day since September 28, 2007!
 
# 7 asu666 @ 11/06/08 12:32 PM
Quote:
Originally Posted by PaulZweber
The Outstanding Public Debt as of 06 Nov 2008 is $10,572,829,562,938.84

The estimated population of the United States is 305,044,972
so each citizen's share of this debt is $34,659.91.

The National Debt has continued to increase an average of
$3.87 billion per day since September 28, 2007!
Thanks for the correction. I misquoted an estimate for each working American when federal, state, local, and personal debt (mortegages, cars, college loans, etc.) are combined. Either way we are looking at some already bad numbers getting a lot worse.

The video game industry had been thought to be somewhat recession proof, but EA took a pretty big hit on slowing sales last quarter. Hopefully people will give Dead Space and Mirror's Edge a try to encourage EA to focus on innovation and quality being the road to better profits. I think a lot of the devs at EA really want to blow out their production schedules and create some great experiences, but I'm sure the accounting issues in doing something like that give some of the execs vertigo.
 
# 8 edaddy @ 11/06/08 12:52 PM
Quote:
Originally Posted by asu666
"Every year EA gets its customer base and other constituents alike to believe that this is the year its game will have unprecedented realism."

Truer words have never been spoken.

Agree 100%...I call it the EA way...the marketing and hype of Madden and NCAA trumps anything that EA actually does to actually improve the game..Marginal improvements plus oversaturated hype equals big sales for EA..We all buy into the hype every year without fail..We have "community leaders" that start the process via community days and off we go..lol..While I believe that EA developers and producers frequent this site to get some insight from hardcore gamer to me the primary reason is to appease to these gamers and keep there loyalty for at least another cycle..There is no way EA can deliver on half the things they promise from year to year in regards to sports gaming particulrly football...but the hype and interaction would have you to believe that...
 
# 9 nxt @ 11/06/08 02:46 PM
...reminds me of the Mac commercial, where the PC guy is dividing the money on the table into two stacks for his budget: a large stack for advertising, and a small stack to fix Vista. The Mac guys says "Do you really think that amount of money is gonna fix Vista?" and the PC guys says, "I guess you're right, we'll just put it all in advertising." LOL.

http://www.youtube.com/watch?v=iHtymB-lQIc
 
# 10 savoie2006 @ 11/06/08 04:33 PM
Well, in EA's defense all their sports series have gotten better since moving to the 360 and all or as realistic as they have ever been. I agree with the hype article completely though and previous to this year MOST of their sports games were just garbage.
 

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