FOF 2004 unlicensed itself!!!

kingnebwsu · 11-25-2003, 03:06 AM

Yeah, so I went to play FOF tonight and for some reason the product wasn't licensed anymore!!! I checked the control panel and it informed me that I haven't yet purchased the product...which I had played only hours earlier. I filled out the ViaTech Support Request Form with the following...

"The problem I am experiencing is the fact that my license was removed without me unlicensing the product. Windows hasn't crashed on me or anything like that. I played it for several hours last night, and when I went to click on the desktop icon today it treated me as though I had yet to license the game. I didn't unlicense the game, and when I went to check the "control panel" for my product number it told me I had yet to purchase the product.

For now I can use my other license (I believe we get 2 with the game), but I need the second license restored in case something happens to my PC or in case of some other malfunction. Thanks in advance."

Hopefully I get a timely response and get this resolved. I wonder what could have caused this? I'll post an update when/if they contact me.

Edit: Anyone know why this would happen?

samifan24 · 11-25-2003, 08:40 AM

I think I remember seeing this same thing happen to someone else, so it may not be an isolated incident.

Bonegavel · 11-25-2003, 08:44 AM

It didn't include an Unlicense option on any of my installs.

spleen1015 · 11-25-2003, 08:45 AM

This happened to me as well. Some how, I has 2 e-license icons in Control Panel. Everything that I have that uses e-license got unlicensed somehow.

I when out to Viatech's site and got the uninstall program for the e-license control. I uninstalled then reinstalled my games and everything looks to be working now.

kingnebwsu · 11-25-2003, 03:43 PM

I now have 2 things in the E-license menu also, though one won't let me license it, as it "couldn't find the executable." Weird.

Viatech did give me another license, so I'm back to 2 now. That's good news and I only hope this doesn't happen again. I wish I knew HOW it happened.

JonInMiddleGA · 11-29-2003, 10:32 PM

kingneb - Same thing happened here, never did figure out how/why it happened. Viatech squared me away by re-setting me to two also.

For now at least, I'm going with the advice an old IT boss I had used to offer me from time to time "Jon", he'd say, "some things just are.

spleen1015 · 11-29-2003, 10:51 PM

I had this problem again the other day. I sent ViaTech and e-mail an they sent me a program to run. It looks to have fixed the problem.

PM me if you want the program. I can send it to you.

kingnebwsu · 12-01-2003, 12:10 AM

Nah, that's okay. I'll PM you if it happens again. I'm getting a new HD this week (hopefully), so I'll be reinstalling it on there (with XP, as opposed to the '98 I'm usin' now), so we'll see if it happens again. Hopefully not

11-25-2003, 08:40 AM	#2
samifan24 Pro Starter Join Date: Apr 2001 Location: NC	I think I remember seeing this same thing happen to someone else, so it may not be an isolated incident. __________________ "You spend a good piece of your life gripping a baseball...and in the end it turns out that it was the other way around all the time." -Jim Bouton

11-25-2003, 08:44 AM	#3
Bonegavel Awaiting Further Instructions... Join Date: Nov 2001 Location: Macungie, PA	It didn't include an Unlicense option on any of my installs. __________________

11-25-2003, 08:45 AM	#4
spleen1015 Coordinator Join Date: Sep 2003	This happened to me as well. Some how, I has 2 e-license icons in Control Panel. Everything that I have that uses e-license got unlicensed somehow. I when out to Viatech's site and got the uninstall program for the e-license control. I uninstalled then reinstalled my games and everything looks to be working now. __________________ Why choose failure when success is an option?

11-29-2003, 10:32 PM	#6
JonInMiddleGA Hall Of Famer Join Date: Nov 2000 Location: Behind Enemy Lines in Athens, GA	kingneb - Same thing happened here, never did figure out how/why it happened. Viatech squared me away by re-setting me to two also. For now at least, I'm going with the advice an old IT boss I had used to offer me from time to time "Jon", he'd say, "some things just are. __________________ "I lit another cigarette. Unless I specifically inform you to the contrary, I am always lighting another cigarette." - from a novel by Martin Amis

11-29-2003, 10:51 PM	#7
spleen1015 Coordinator Join Date: Sep 2003	I had this problem again the other day. I sent ViaTech and e-mail an they sent me a program to run. It looks to have fixed the problem. PM me if you want the program. I can send it to you. __________________ Why choose failure when success is an option?

11-25-2003, 03:43 PM	#5
kingnebwsu College Benchwarmer Join Date: Oct 2000 Location: Ohio	I now have 2 things in the E-license menu also, though one won't let me license it, as it "couldn't find the executable." Weird. Viatech did give me another license, so I'm back to 2 now. That's good news and I only hope this doesn't happen again. I wish I knew HOW it happened.

12-01-2003, 12:10 AM	#8
kingnebwsu College Benchwarmer Join Date: Oct 2000 Location: Ohio	Nah, that's okay. I'll PM you if it happens again. I'm getting a new HD this week (hopefully), so I'll be reinstalling it on there (with XP, as opposed to the '98 I'm usin' now), so we'll see if it happens again. Hopefully not

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