Need FOF/TCY/OOTP Technical Assistance

Orange Bucsicle · 04-29-2003, 01:46 AM

Hi,

Crazy problem with my computer, Windows 2000 Prof. It always ran the sports sims without problems--until a couple of techs spent a day with it at my school. Now, everything's fine except for FOF, TCY, and OOTP.

Here's the deal: I attempt to start the game, see the hourglass for a split second, and nothing happens. This happens whether I begin from the Program Menu or the command window. Task Manager never notices--it's as if the program isn't there. But it is there.

Any computer gurus out there have ideas?

dawgfan · 04-29-2003, 03:08 AM

If you haven't already done so, I'd suggest e-mailing Jim (support 'at' solecismic.com) and see if he has any suggestions. He may have had other customers experience similar problems.

Orange Bucsicle · 04-30-2003, 07:34 PM

Thanks for the heads up!

Franklinnoble · 04-30-2003, 07:41 PM

Do you still have local administrator rights on your PC?

sabotai · 04-30-2003, 07:44 PM

Assuming this is FOF4, the easiest and quickest thing to try to do is just uninstall and reinstall to see if that fixes it. (Do the same for TCY)

(Note: Before you do, backup your universe folder if you want to keep your "dynasties")

(2nd Note: MAKE SURE you have your paper slip with your name and reg code for FOF and TCY, if not you need to contact Jim)

If this is FOF2001 or FOF2002 (edit: or downloaded TCY), then you should contact EA about your problem since that is licensed through the internet.

As for OOTP, got to 400 Software Studios and contact them.

Orange Bucsicle · 04-30-2003, 07:44 PM

I do--Solecismic says it could be an eLicense problem, since .400, EA, and Solecismic all use ViaTech. So, I've sent an e-mail off to them.

I still have no idea what this all means, but at least something's happening!

Orange Bucsicle · 04-30-2003, 07:47 PM

Thanks for all the help--but no, sabotai, the uninstall/reinstall didn't work. I'll be hitting up .400 and EA, though I hope something comes back from ViaTech.

ScottVib · 04-30-2003, 08:35 PM

Did you disable the LicCtrl startup program? (Complete guess here).

Orange Bucsicle · 04-30-2003, 09:32 PM

ScottVib,

I have no idea. How do I find out?

04-30-2003, 07:44 PM	#5
sabotai General Manager Join Date: Oct 2000 Location: The Satellite of Love	Assuming this is FOF4, the easiest and quickest thing to try to do is just uninstall and reinstall to see if that fixes it. (Do the same for TCY) (Note: Before you do, backup your universe folder if you want to keep your "dynasties") (2nd Note: MAKE SURE you have your paper slip with your name and reg code for FOF and TCY, if not you need to contact Jim) If this is FOF2001 or FOF2002 (edit: or downloaded TCY), then you should contact EA about your problem since that is licensed through the internet. As for OOTP, got to 400 Software Studios and contact them. Last edited by sabotai : 04-30-2003 at 07:45 PM.

04-29-2003, 03:08 AM	#2
dawgfan Grizzled Veteran Join Date: Oct 2000 Location: Seattle	If you haven't already done so, I'd suggest e-mailing Jim (support 'at' solecismic.com) and see if he has any suggestions. He may have had other customers experience similar problems.

04-30-2003, 07:34 PM	#3
Orange Bucsicle n00b Join Date: Jul 2001 Location: Chicago	Thanks for the heads up!

04-30-2003, 07:41 PM	#4
Franklinnoble Banned Join Date: Jul 2002 Location: Placerville, CA	Do you still have local administrator rights on your PC?

04-30-2003, 07:47 PM	#7
Orange Bucsicle n00b Join Date: Jul 2001 Location: Chicago	Thanks for all the help--but no, sabotai, the uninstall/reinstall didn't work. I'll be hitting up .400 and EA, though I hope something comes back from ViaTech.

04-30-2003, 08:35 PM	#8
ScottVib High School Varsity Join Date: Mar 2002 Location: My Computer	Did you disable the LicCtrl startup program? (Complete guess here).

04-30-2003, 09:32 PM	#9
Orange Bucsicle n00b Join Date: Jul 2001 Location: Chicago	ScottVib, I have no idea. How do I find out?

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