IT help. Operation sports won't connect on home network

[Lathum]

It's really odd. I connect fine in my iPhone. If I try from my laptop or iPad the connection times out no reset the router and modem
No dice. Tried on IE and Firefox plus safari on the iPad and nothing. Think it is a network issue but was working fine last night. Suggestions ? All other web pages work fine.

[DanGarion]

Maybe try a traceroute, might be an issue with your ISP. No other sites with these issues?

[Lathum]

I should mention when I connect
Fromm phone it is on the 4 g network. Not mine

[Lathum]

Originally Posted by DanGarion

Maybe try a traceroute, might be an issue with your ISP. No other sites with these issues?

None. What's a trace route.

[JediKooter]

You should delete any pictures on your hard drive that have women in them.

[BillJasper]

Originally Posted by Lathum

It's really odd. I connect fine in my iPhone. If I try from my laptop or iPad the connection times out no reset the router and modem
No dice. Tried on IE and Firefox plus safari on the iPad and nothing. Think it is a network issue but was working fine last night. Suggestions ? All other web pages work fine.

I had the same issue with another website a few weeks ago, I couldn't connect from my home network unless it was through a proxy site. Had to call the cable company and it took them two weeks to fix it.

[DanGarion]

Originally Posted by JediKooter

You should delete any pictures on your hard drive that have women in them.

Yeah that seems to make FOFC run better, that's why we delete them from threads right?

[DanGarion]

Originally Posted by Lathum

None. What's a trace route.

How to Use the Traceroute Command

[JediKooter]

Originally Posted by DanGarion

Yeah that seems to make FOFC run better, that's why we delete them from threads right?

That's what my guess is. I'm not a member of the elite club that would know for sure though, so it's just speculation at this point.

[Lathum]

Originally Posted by DanGarion

How to Use the Traceroute Command

Tried this. Basically every line said request timed out after a bunch of lines said network layer.

[stevew]

IP banned?

[BillJasper]

Originally Posted by stevew

IP banned?

When I had my issue with another site my cable company said it was a DNS issue.

Lathum, have you tried to get here through a proxy site like Anonymouse?

[Lathum]

Anamymouse works to get
Online but I can't post or pm. Time Warner said could
Be a DNs issue or a mass up ban.

[RainMaker]

Sounds like an IP ban.

[saldana]

it worked fine for me last week

[Lathum]

Worked fine for me last night. I emailed Ben. Hopefully he can help

[stevew]

Can you mobile hotspot your phone to make sure it's not a PC issue?

[Router Help]

Start > run > cmd In the DOS box type: nslookup www.operationsports.com

If DNS is working you should get a reply with the IP 173.192.56.164

[Lathum]

Originally Posted by stevew

Can you mobile hotspot your phone to make sure it's not a PC issue?

It's not a pc issue. Doesn't work from iPad or wifi on iPhone.

[Lathum]

That ip didn't come up.

66.152.109.110
69.16.143.110

It also says name is www. Operationsports.com.cinci.rr.com

[Router Help]

Looks like a DNS issue with your ISP (road runner?) Those two IPs definitely do not belong to operation sports.

This should fix it on your PC:

Open notepad (on windows 7 or 8 you'll have to right click on it and select open as administrator)

Browse to C:\Windows\System32\Drivers\etc
Change the file type it is looking for from *.txt to ALL files
Open the hosts file
Add this line at the bottom: 173.192.56.164 www.operationsports.com
Save and close file

It should work on your PC now.

[Router Help]

Very strange, every Time Warner/RR DNS server I query gives me the correct IP for operationsports.com

Still looks like a DNS issue though.

[Lathum]

Originally Posted by Router Help

Looks like a DNS issue with your ISP (road runner?) Those two IPs definitely do not belong to operation sports.

This should fix it on your PC:

Open notepad (on windows 7 or 8 you'll have to right click on it and select open as administrator)

Browse to C:\Windows\System32\Drivers\etc
Change the file type it is looking for from *.txt to ALL files
Open the hosts file
Add this line at the bottom: 173.192.56.164 Operation Sports | Madden NFL 13 | NCAA Football 13 | NBA 2K13 | MLB 12 The Show
Save and close file

It should work on your PC now.

Tried it this morning, no dice.

I think I did it right but won't be home until tonight to check it out.

[Breeze]

you could also flush your DNS...

Start > Run > type CMD to open the command line window

They type:

ipconfig /flushdns

This should clear out any cached DNS information and force you to grab new information. Now if your ISP is caching bad information you'll just get the same addresses when you try.

You could also change your DNS provider - there are several free ones out there, just do a google search on it...

[Lathum]

Big ups the Ben who replyed to my PM very quickly. Apparently another member had a similar issue. He needs my IP address to give to OS and that hopefully will clear it up.

[weegeebored]

I had this issue about five or six weeks ago. Did a tracert and it kept timing out at the same spot. The only way I got to FOFC was through a proxy. Chatted with a Comcast tech ("Hi. My name is Peggy. This is Comcraptic."), gave him/her a copy of the tracert output. It seemed clear to me that a router was down or misconfigured. The "tech" had me send an email to somewhere else at Comcast to see if the IP was blocked. They responded that it was not. I didn't bother contacting them again. In about three weeks the problem cleared up. I don't think that I had a DNS issue because it seemed to resolve to the correct IP address so my problem may have not been the same.

[DanGarion]

Just an FYI, not all routing or DNS issues are your ISPs fault.

[finketr]

dns settings:
8.8.8.8
8.8.4.4

or look at opendns.

by the wya, i'm on time warner and reach here with no problems.

[weegeebored]

Originally Posted by DanGarion

Just an FYI, not all routing or DNS issues are your ISPs fault.

That's true, but they have a better chance of getting the router/network admin to respond than a normal user, I would think.

[Glengoyne]

Originally Posted by stevew

IP banned?

Can't be. Look at his nickname.

He's a favored Bitch.

[korme]

We have a lot of smart dudes here. This thread is like jibberish

[Lathum]

Originally Posted by finketr

dns settings:
8.8.8.8
8.8.4.4

or look at opendns.

by the wya, i'm on time warner and reach here with no problems.

What is this?

[hoopsguy]

Lathum, finketr posted some IP addresses you could use to set for your DNS servers.

By default, you will automatically be assigned DNS servers. But if you manually enter values you'll use those instead of getting the automatic ones.

The manual DNS settings should hopefully resolve to the right IP address, which would allow you to get operationsports.com correctly.

If you need some help configuring this, send me a PM and I'll see if we can find time this weekend when we are both online to try and get this going.

[stevew]

Did you bypass the router and plug into the modem?

[finketr]

8.8.8.8 and 8.8.4.4 are google's public dns servers.

[Lathum]

Originally Posted by finketr

8.8.8.8 and 8.8.4.4 are google's public dns servers.

not being obtuse but that still means nothing to me.

As of this AM still can't get on, which isn't surprising since it was late Friday when I passed my IP address on to Ben. Gonna check when I get home and see if anythings changed.

[DanGarion]

Originally Posted by weegeebored

That's true, but they have a better chance of getting the router/network admin to respond than a normal user, I would think.

Just from prior experience in providing 3rd level support at TWC, there is little the company will do if the issue is outside of our network. Especially if it can't be replicated.

Originally Posted by Lathum

not being obtuse but that still means nothing to me.

As of this AM still can't get on, which isn't surprising since it was late Friday when I passed my IP address on to Ben. Gonna check when I get home and see if anythings changed.

Check out this link Public DNS — Google Developers

From there is a link on how to change your configuration to the Google DNS servers which may fix your issue if the problem you are having is DNS related. I would assume it isn't DNS related since when someone had you change your host file the issue didn't resolve. Have you confirmed the issue is happening in a different browser? Is there is a possibility that I can get you to paste, screen cap and post the trace route you did?

[Lathum]

Originally Posted by DanGarion

Just from prior experience in providing 3rd level support at TWC, there is little the company will do if the issue is outside of our network. Especially if it can't be replicated.



Check out this link Public DNS — Google Developers

From there is a link on how to change your configuration to the Google DNS servers which may fix your issue if the problem you are having is DNS related. I would assume it isn't DNS related since when someone had you change your host file the issue didn't resolve. Have you confirmed the issue is happening in a different browser? Is there is a possibility that I can get you to paste, screen cap and post the trace route you did?

It 100% isn't a browser issue. Trie FF and IE.

I can try that stuff Dang, thanks for the efforts

[Lathum]

Woohoo, I'm back!

Big ups to Ben who was very accommodating and almost instantly passed on info to the OS guys. Also thanks to Hoops who did a bunch of technical stuff I will never understand. Thanks for everyones suggestions.

[DaddyTorgo]

Originally Posted by Lathum

Woohoo, I'm back!

Big ups to Ben who was very accommodating and almost instantly passed on info to the OS guys. Also thanks to Hoops who did a bunch of technical stuff I will never understand. Thanks for everyones suggestions.

Hide yo children...hide yo wives!!!!

[hoopsguy]

Originally Posted by DanGarion

Just from prior experience in providing 3rd level support at TWC, there is little the company will do if the issue is outside of our network. Especially if it can't be replicated.



Check out this link Public DNS — Google Developers

From there is a link on how to change your configuration to the Google DNS servers which may fix your issue if the problem you are having is DNS related. I would assume it isn't DNS related since when someone had you change your host file the issue didn't resolve. Have you confirmed the issue is happening in a different browser? Is there is a possibility that I can get you to paste, screen cap and post the trace route you did?

In terms of the technical stuff, I did a tracert from Lathum's computer and from mine to compare results. The last hop prior to the operationsports.com server was different for us, and that is where Lathum's connection failed.

DNS wasn't in play; I did try changing DNS servers, but in both cases Lathum's connection died on the hope before the OS.com server. And since the tracert showed it failing I never explored alternate browsers.

I passed on those results to Ben, who had 1-2 other folks from OS look into issue. The response times across the board from Ben/OS were exceptionally quick. Glad to hear that Lathum is back in business.

[hoopsguy]

Originally Posted by Lathum

Tried this. Basically every line said request timed out after a bunch of lines said network layer.

Re-reading this is kind of funny. Well, funny if you were someone who deals with networking and had previously just skimmed the thread. "network layer" isn't OSI model network layer, but what appears to be the hosting company for Operation Sports. On my tracert, hops #9-13 all have an address ending with .networklayer.com.