"Cannot Unlicense"

Ben E Lou · 11-19-2005, 10:27 AM

I recently bought a new system, and I'm trying to move my e- licenses off of the old one. I keep getting "cannot unlicense" messages. I've got the old machine connected to the 'net. Has anyone had this problem before? I've never had it when I've moved stuff in the past, so I'm wondering if it is something simple that I'm missing.

DanGarion · 11-19-2005, 10:47 AM

Quote:

Originally Posted by SkyDog

I recently bought a new system, and I'm trying to move my e- licenses off of the old one. I keep getting "cannot unlicense" messages. I've got the old machine connected to the 'net. Has anyone had this problem before? I've never had it when I've moved stuff in the past, so I'm wondering if it is something simple that I'm missing.

Yeah I've had that problem before. Usually it's because you already had it unlicensed manually from E-License.

Ben E Lou · 11-19-2005, 11:08 AM

Quote:

Originally Posted by dangarion

Yeah I've had that problem before. Usually it's because you already had it unlicensed manually from E-License.

I'm pretty sure that's not the case here. I tried to unlicense around 6 games, and *none* of 'em worked.

Ben E Lou · 11-19-2005, 12:11 PM

Once again, I'm impressed with their customer service. I sent them an e-mail at 12:12pm. I got an e-mail back at 1:07pm letting me know my licenses had been re-issued.

FrogMan · 11-19-2005, 12:32 PM

that's because they fear the patriotic undies....

FM

Dutch · 11-19-2005, 12:45 PM

And on a Saturday? Wow.

SackAttack · 11-19-2005, 12:59 PM

SD - that happened to me on my old machine about a month ago.

What makes it really freaky is I was able to relicense them on this machine without contacting e-license, despite the fact that both of my licenses should have already been in use (one on the old desktop, one on the new desktop).

It makes me wonder if the reason I couldn't unlicense was because there was no valid license installed...and yet it let me play anyway. Weirdness.

Ksyrup · 11-21-2005, 06:57 AM

I need to do this. I have a similar problem, but for me, I don't even have a choice to unlicense. It's not even an option. With FOF, this isn't a problem - I can just use the 2nd of my 2 licenses. But with TCY , it is a problem, because Jim was nice enough to sell me an electronic version of the game after I lost my CD, but I only have 1 license with it.

SackAttack · 11-21-2005, 12:35 PM

Quote:

Originally Posted by SackAttack

SD - that happened to me on my old machine about a month ago.

What makes it really freaky is I was able to relicense them on this machine without contacting e-license, despite the fact that both of my licenses should have already been in use (one on the old desktop, one on my laptop, and THEN one on the new desktop).

It makes me wonder if the reason I couldn't unlicense was because there was no valid license installed...and yet it let me play anyway. Weirdness.

EDIT: Had to correct which machines had been licensed.

WrongWay · 11-21-2005, 04:38 PM

I had the same problem with unlicensing my FOF2004 and was told it had something to do with the Patches I installed. I licensed the game when it first came out 5.0, and then tried to unlicense the game when I upgraded my computer, but was on Version 5.1d by then and my machine would not let me.

I emailed customer support and they fixed the problem by allowing me to download another license on my new machine.

11-19-2005, 12:11 PM	#4
Ben E Lou Morgado's Favorite Forum Fascist Join Date: Oct 2000 Location: Greensboro, NC	Once again, I'm impressed with their customer service. I sent them an e-mail at 12:12pm. I got an e-mail back at 1:07pm letting me know my licenses had been re-issued. __________________ The media don't understand the kinds of problems and pressures 54 million come wit'!

11-19-2005, 12:32 PM	#5
FrogMan Hattrick Moderator Join Date: Jan 2003 Location: Pintendre, Qc, Canada	that's because they fear the patriotic undies.... FM __________________ A Black Belt is a White Belt who refused to give up... follow my story: The real life story of a running frog...

11-21-2005, 06:57 AM	#8
Ksyrup This guy has posted so much, his fingers are about to fall off. Join Date: Nov 2000 Location: In Absentia	I need to do this. I have a similar problem, but for me, I don't even have a choice to unlicense. It's not even an option. With FOF, this isn't a problem - I can just use the 2nd of my 2 licenses. But with TCY , it is a problem, because Jim was nice enough to sell me an electronic version of the game after I lost my CD, but I only have 1 license with it. __________________ M's pitcher Miguel Batista: "Now, I feel like I've had everything. I've talked pitching with Sandy Koufax, had Kenny G play for me. Maybe if I could have an interview with God, then I'd be served. I'd be complete."

11-21-2005, 04:38 PM	#10
WrongWay Banned Join Date: Jan 2005	I had the same problem with unlicensing my FOF2004 and was told it had something to do with the Patches I installed. I licensed the game when it first came out 5.0, and then tried to unlicense the game when I upgraded my computer, but was on Version 5.1d by then and my machine would not let me. I emailed customer support and they fixed the problem by allowing me to download another license on my new machine. Last edited by WrongWay : 11-21-2005 at 04:45 PM.

11-19-2005, 12:45 PM	#6
Dutch "Dutch" Join Date: Oct 2000 Location: Tampa, FL	And on a Saturday? Wow.

11-19-2005, 12:59 PM	#7
SackAttack Head Coach Join Date: Oct 2000 Location: Green Bay, WI	SD - that happened to me on my old machine about a month ago. What makes it really freaky is I was able to relicense them on this machine without contacting e-license, despite the fact that both of my licenses should have already been in use (one on the old desktop, one on the new desktop). It makes me wonder if the reason I couldn't unlicense was because there was no valid license installed...and yet it let me play anyway. Weirdness.

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