Possible Reasons for Internet Disconnects?

MikeVic · 07-13-2005, 05:27 PM

Here's the problem that's bugging the hell out of me:

My cable modem internet connection cuts out for a couple of seconds AT LEAST once a day. This is very frustrating when I'm playing Counterstrike or World of Warcraft, as it kicks me out of the game. MSN also logs out...

I get a popup by my clock saying that a network cable has been unplugged...

I've called my ISP, but they aren't much help... they said I'm getting a strong connection on their end, and so it must be me.

They've suggested that maybe my DHCP Release is too short, but it's set to 2 weeks... so that can't be why I get disconnected at least once a day.

Anyone have any ideas?

Greyroofoo · 07-13-2005, 05:52 PM

wow, i get disonnected at least once per hour, consider yourself lucky

Riggins44 · 07-13-2005, 09:13 PM

Wow, I have a similar problem. I was having the cable and data light turn off while I was browsing the internet. I called my cable provider and they said the signal was good. So they suggested unhooking my wireless router...sure enough it works fine. Have no idea how the wireless router could interrupt cable internet service to the modem...since the cable goes directly into the modem first.

Still puzzled...but now I've gotta figure out how to get my wireless router working. If I can't crap and browse the internet, I'm not living.

k0ruptr · 07-13-2005, 09:21 PM

hey check it out, this was happening to me all the time, the cable and data light going out like at least once a day for a while, so i replaced the stupid ethernet cord given to me by the cable guy, with one of mine, and the problem is gone completely, it has been working straight for about 2 weeks now...

timmynausea · 07-13-2005, 09:26 PM

I have eliminated the "network cable unplugged" error popping up problem by replacing an ethernet cable as well. It kept getting worse and worse, until I finally considered replacing one of the cables. It has been perfect since then.

DaddyTorgo · 07-13-2005, 09:30 PM

Quote:

Originally Posted by Riggins44

Wow, I have a similar problem. I was having the cable and data light turn off while I was browsing the internet. I called my cable provider and they said the signal was good. So they suggested unhooking my wireless router...sure enough it works fine. Have no idea how the wireless router could interrupt cable internet service to the modem...since the cable goes directly into the modem first.

Still puzzled...but now I've gotta figure out how to get my wireless router working. If I can't crap and browse the internet, I'm not living.

i never realized how vital crapping and browsing the internet actually is. or browsing the internet while sitting out on the back deck, so you can be technically "outside" but still online. It's amazing.

MikeVic · 07-13-2005, 09:32 PM

Ok, thanks guys. I'll replace the cable going from the router to my computer and see if it helps...

07-13-2005, 09:21 PM	#4
k0ruptr Pro Starter Join Date: Apr 2003 Location: Las Vegas	hey check it out, this was happening to me all the time, the cable and data light going out like at least once a day for a while, so i replaced the stupid ethernet cord given to me by the cable guy, with one of mine, and the problem is gone completely, it has been working straight for about 2 weeks now... __________________ Xbox Live Gamertag: k0ruptr My Favorite Teams : Chicago White Sox - Carolina Panthers - Orlando Magic - Phoenix Suns - Anaheim Ducks - Hawaii Warriors - Oregon Ducks

07-13-2005, 09:26 PM	#5
timmynausea College Starter Join Date: Dec 2002	I have eliminated the "network cable unplugged" error popping up problem by replacing an ethernet cable as well. It kept getting worse and worse, until I finally considered replacing one of the cables. It has been perfect since then. Last edited by timmynausea : 07-13-2005 at 09:27 PM.

07-13-2005, 05:52 PM	#2
Greyroofoo Pro Starter Join Date: Nov 2003 Location: Alabama	wow, i get disonnected at least once per hour, consider yourself lucky

07-13-2005, 09:13 PM	#3
Riggins44 High School JV Join Date: Nov 2000 Location: Ontario, CA. USA	Wow, I have a similar problem. I was having the cable and data light turn off while I was browsing the internet. I called my cable provider and they said the signal was good. So they suggested unhooking my wireless router...sure enough it works fine. Have no idea how the wireless router could interrupt cable internet service to the modem...since the cable goes directly into the modem first. Still puzzled...but now I've gotta figure out how to get my wireless router working. If I can't crap and browse the internet, I'm not living.

07-13-2005, 09:32 PM	#7
MikeVic Head Coach Join Date: Mar 2003 Location: Hometown of Canada	Ok, thanks guys. I'll replace the cable going from the router to my computer and see if it helps...

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