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Old 07-10-2008, 07:49 PM   #1
FrogMan
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Join Date: Jan 2003
Location: Pintendre, Qc, Canada
loss of internet access and MS update KB951748

grrr, came home from work today and the computer wouldn't connect to the internet. Called my ISP and luckily got the line within 5 minutes. Try this, try that, the guy said he was able to contact my modem but I couldn't even ping my connection on my end.

Turns out that a patch installed by windows update this morning, update KB951748, is causing Zone Alarm to fail any connection or something to that effect. Simply google KB951748 to read about it.

Anyway, after about 45 minutes of looking around and trying stuff, the technician finally told me to go to "add/remove software" and remove that update and voila, it worked!

Anyway, simply putting it out there if anybody runs into connectivity problems and read this from another computer or something...

FM
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Last edited by FrogMan : 07-10-2008 at 07:49 PM.
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Old 07-10-2008, 07:52 PM   #2
FrogMan
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Location: Pintendre, Qc, Canada
dola, here's a news link about it:
http://www.telegraph.co.uk/connected...windows110.xml
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Old 07-10-2008, 07:52 PM   #3
sterlingice
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Join Date: Apr 2002
Location: Back in Houston!
Dammit. I just had that happen yesterday, too, and was going to start a thread about it. Nothing like Microsoft trying to shut down a little competition. I mean they've never done this before.

SI
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Houston Hippopotami, III.3: 20th Anniversary Thread - All former HT players are encouraged to check it out!

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Old 07-10-2008, 07:58 PM   #4
sterlingice
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Join Date: Apr 2002
Location: Back in Houston!
And here's how to fix it, kids:

http://download.zonealarm.com/bin/fr...cessIssue.html

SI
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Houston Hippopotami, III.3: 20th Anniversary Thread - All former HT players are encouraged to check it out!

Janos: "Only America could produce an imbecile of your caliber!"
Freakazoid: "That's because we make lots of things better than other people!"


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Old 07-11-2008, 02:39 AM   #5
daedalus
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Join Date: Oct 2000
happened with us, too. i knew it was not the network since my laptop could still access but the roommate's desktop could not. but called charter's tech support anyway and they knew right away what the problem was. apparently, they had been running into this all day.
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Old 07-11-2008, 05:20 AM   #6
Peregrine
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Join Date: Oct 2001
Location: Cary, NC
I had this happen to me too, very very annoying
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Old 07-12-2008, 09:11 AM   #7
sterlingice
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Join Date: Apr 2002
Location: Back in Houston!
Quote:
Originally Posted by daedalus View Post
happened with us, too. i knew it was not the network since my laptop could still access but the roommate's desktop could not. but called charter's tech support anyway and they knew right away what the problem was. apparently, they had been running into this all day.

That's how I knew. My computer counldn't access it but my wife's was fine so there's no way it was the router since she was on wireless and I'm plugged into the back of it.

SI
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Houston Hippopotami, III.3: 20th Anniversary Thread - All former HT players are encouraged to check it out!

Janos: "Only America could produce an imbecile of your caliber!"
Freakazoid: "That's because we make lots of things better than other people!"


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Old 07-14-2008, 09:39 AM   #8
finketr
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Join Date: Jan 2005
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and nothing like microsoft getting tech support paid for by isp's.
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