View Single Post
Old 07-01-2009, 07:11 PM   #11
SteveMax58
College Starter
 
Join Date: Dec 2006
Yeah, since you can plug directly into the modem and still get the problem, my guess would be that you have a pair (or more) of wires crossed somewhere. Can you try relocating your base station to another outlet (or even try a few) and see if that changes anything?

If you are inclined to solve it yourself...you could see if you can get into your phone box (or wherever your line from the phone company comes in to feed your home's phonelines) to see if there is a split, or any kind of bridging, looping, daisy-chaining, etc. of phone wires than necessary. You only need 2 wires (1 pair) for the phone, and 2 (1 pair) for standard DSL. It's possible you could have an outlet (likely your phone outlet) bridged with the DSL modem's line in some way. The DSL filters they give you should be installed...but they are really only intended to stop DSL interfering with your phone...not so much visa versa (caveat of "possibly" if your phone and DSL outlets are daisy-chained or some such atypical wiring job).

Short of that...you are most likely going to need to call Embarq to get a tech out there to validate your wiring setup at your phone box (and possibly your home as well). Unfortunately, this may be reasonably painful to go through the basics with the rep on the phone...but an experienced tech should be able to isolate and fix this pretty easily.
SteveMax58 is offline   Reply With Quote