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Old 05-21-2008, 10:32 AM   #9
Mustang
Grizzled Veteran
 
Join Date: Oct 2000
Location: Wisconsin
The main driving force behind this was that some sellers were giving negative feedback towards buyers when they were given negative feedback so, they decided to go this route and they have expanded the number of days from 3 to 7 before you can leave feedback.

In a perfect world, a buyer buys and items, pays, gets the item and if they are happy they post positive. If disatisfied they contact the seller and work out an agreement and then feedback is left. I've had issues with items sent where I still left positive just because the seller worked with me, no one is perfect and just because there is an oversight doesn't necessarily mean that is a bad seller.

Unfortunately.. there is an element that uses feedback incorrectly or to extort (both sellers and buyers). For example I've seen people buy perfume and then leave negative because they didn't like the smell. (How in the world is that the seller's fault)

Will this change result in more negatives? Sure and people will have to rethink what is a decent score for a seller.

The bigger joke is the shipping/handling star. We have a 4.6 score out of 5 and charge exact shipping, use Uline boxes and packing peanuts and send it out the next day and we still are low and there is not a damn thing we can do to improve that part other than pay the customers for shipping. (And I've seen people with free shipping have 4.8 ratings)
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