Quote:
Originally Posted by Karlifornia
Fuck that regional director mantra. If a customer gives me a hard time for something that is clearly not my fault, I responded with a firm, uncaring "Yes, Sire/Ma'am", and then if they press the issue, I make sure to let them know how unreasonable they're being, and that they should accept my invitation never to return.
Screw that...I'm not working for some fledgling start-up that needs to deal with asshole customers, and neither are the people at the Olive Garden.
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well then you'll never be employed in restaurant managment.