Quote:
Originally Posted by JeeberD
Management is trained to pretty much give guests anything they want. Our regional directors mantra is, "Find a way to say yes to the guest." It can be VERY frustrating, but that's what they're told to do.
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Yup. And asshats like this guy know it too. I worked in restaurants at one time and you can spot the people looking for a comp of some sort a mile away, but the ones who have a plan for a comped meal are really something.