dawgfan (seems we're following each other around): I agree with you completely, operational flow assumes that all buttons are clear to read and easily accessible, and get to the information quickly (and back as well). Alot of my critical analyses have come in web design in which way, way too many sites put in needless bells and whistles, thus distracting or preventing the user from getting at the necessary contents. The same principle applies to game design.
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